In RTO who doesn't love the feel of a big sale with a new customer? Thing is now it probably started from an on line or text lead from a CRM program. Everyone is going digital and our customers are as well. Most showrooms are going quiet and the walk-ins are becoming more and more digital in nature. Now is the best time to work on making our sales associates better at the on line transaction. We talk about the speed of the response, but what about the response itself.  Digital role play and working with an on line sales marketing team like Jeraud Norman Marketing can drastically change the way we approach the digital sale and seal the deal.  Premier Show Sponsor: APRO Show Sponsor: Jeraud Norman Marketing www.thertoshowpodcast.com Support the show