In this episode of the SaaS Revolution Show our host Alex Theuma is joined by Mikita Mikado, Co-Founder & CEO at Unicorn SaaS PandaDoc, who shares his lessons in scaling past $100M ARR. "It takes a lot of patience to run a business at scale. I'm not sure I have it, I feel like I need to build a lot of it. And this tendency of, like, getting something done instead of having conversations around the topic so that people get an insight or bring their perspective on, like, how something needs to be done. It's a really tough transition and I still struggle with it." Mikita shares: - Getting to $1M ARR and the tedious work that went into building a functioning customer flywheel - From hiring generalists to specialising teammates - How PandaDoc's tenure-defying CROs helped make the company what it is today - The important transition to optionality (and why he struggles with it) - A sneak peek into his SaaStock Europe 2024 speaking session and more.