Ghana's First Super App: Empowering Female Riders and Sustainable Logistics x Anthony Owusu-Ansah. | S6 Ep. 9
Description
In this episode, Adrian speaks with Anthony Owusu-Ansah, the founder of ShaQ Express, Ghana's first super app. Anthony shares the journey of ShaQ Express, which started as a delivery service in 2020 and evolved into a super app offering a variety of services, including food delivery, online shopping, and medical consultations. The conversation covers the challenges and successes of building the app, the importance of sustainability with electric bikes, and the impact of customer feedback on their services. Anthony also discusses future plans for expansion and collaboration with other businesses.
Sponsors
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Timestamps / Topics
0:00 Starting ShaQ Express
6:08 Story about the Name
14:30 Super Apps in Africa
17:24 Green Transportation Initiative
29:28 Opening Opportunities for Female Uber Drivers
31:28 Rider Safety Training and Culture at Shack Express
40:08 Business Expansion Strategy
44:47 Collaborative Business Approach
47:02 Customer-Centric Business Strategy
50:04 Outro
Watch season 6 episode 8 with Cyril Kwadzo:
https://youtu.be/ewz1iKZxAXs?si=98aufMW7G10hcw0W
Catch up with Season 5 here: https://www.youtube.com/watch?v=NnqpgGxTAXg&list=PLJUVirAfWnNoGiJNHHWm6aYTUUberuD5V
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