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Capacity
The Support Automation Show
Welcome to The Support Automation Show, a podcast by Capacity, hosted by Justin Schmidt. We host conversations with leaders in customer or employee support who are using technology to answer questions, automate processes, and build innovative solutions to any business challenge.
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Ratings & Reviews
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5.0 stars from 13 ratings
Great Stuff
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“Awesome show for all listeners who's on the software automation! Great Job Justin Schmidt!”Read full review »
Amilex Clayton via Apple Podcasts ·
Philippines ·
07/30/21
Support automation explained
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“I love hearing how Justin and the guests give actionable examples of how to use support automation to reach goals.”
ampx42 via Apple Podcasts ·
United States of America ·
07/01/21
“Good stuff!”
davidc314 via Apple Podcasts ·
United States of America ·
07/01/21
Recent Episodes
In this episode of The Support Automation Show, a podcast by Capacity, we are joined by Lee Cockerell, Chief Learning Officer at the Cockerell Academy and Founder of Lee Cockerell Creating Leadership Magic. We discuss the role of leadership in creating world-class customer service.
Published 06/01/23
Published 06/01/23
In this episode of The Support Automation Show, a podcast by Capacity, Brent Sanders, Co-Founder of Verne and CEO of Formulated Automation, joins us to discuss some of the best automation practices, how bringing software automation unlocks value at organizations, and the advantages of...
Published 05/18/23
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