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Daphne Lopes
This is Growth!
In this podcast, we help you build and scale your SaaS business using customer-led growth strategies. Here you're going to learn how to transform Customer Success into the second growth engine of your business.
We talk to the experts and the do-leaders. And they share their secrets to help you unlock the next level of performance of your Customer Success team while focusing on the most important aspect of CS: delivering customer outcomes.
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Ratings & Reviews
Fantastic, refreshing original content
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“Daphne has created something really interesting here. Unpacking the story behind the often-intimidating resume, revealing the human behind. The fork in the road moments, the unplanned disappointments, the real life stuff. Exactly the kind of stuff that helps you realise it isn’t about the...”Read full review »
Paddums via Apple Podcasts ·
Ireland ·
07/21/22
Recent Episodes
Published 11/21/24
In this episode, Daphne Costa Lopes talks with Kirsten DiChiappari, VP of Customer Success at VCom Solutions, to explore how CRM and AI can transform the way you serve and retain long-tail customers. Kirsten shares her journey from HR to CS leadership and dives into the tools and segmentation...
Published 10/31/24
Join us as I discuss with Shachar Avrahami VP Product & Strategy @EverAfter how to navigate the challenges of curating and delivering the right content to customers so they can take action without overwhelming them.
Shachar
https://www.linkedin.com/in/shacharavrahami/
Published 09/10/24
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