If you’re considering a partnership with your salon business, think carefully, because research shows that about 70 percent of business partnerships fail. That is why for this episode, I want to share with you the common pitfalls to avoid, while giving you all the pros and cons to be aware of with this sort of arrangement.  At some point you are going to decide to go separate ways with your partner, and you’ll want to decide what that is going to look like now, so that when this time comes...

This week’s episode is inspired by a question from a listener who is wondering if a booth rental salon should provide clients and online booking to booth renters, and if so, whether or not she should charge a finder’s fee for those things. As you’ll hear, there is A LOT to unpack with this question, and like I’ve been saying over and over, as the landscape of our industry changes, it’s important for us to understand what stylists are looking for in a salon. I hope this episode gives you...

When I first joined the industry it was as an assistant, but everything has changed since then, and I want to talk about how this role has evolved. Is the support you have, or are you looking to add, really an asset or a liability? Are they categorized properly? What is their job description, and are you showing up in the way you need to so that your people are getting what they need? In this episode, I dive in and answer these questions, and I reveal the new category of salon support that...

Cancellations and no-shows are nothing new to our industry, but what is changing is the volume and pace at which it has been happening. Make no mistake, there is a growing trend of clients ghosting stylists, and in this episode, I look at the changes in consumer behavior that are behind this trend.  Clients today are expecting us to do a little bit more, be a little bit more, work a little bit harder, and it’s up to you to roll out the welcome mat and ensure those leads get the best possible...

Today I share how to hire the perfect salon manager, and as you’ll hear, this isn’t about hiring someone exactly like you and with your same skill set. The perfect salon manager for you is someone who is most needed in your business, that person who will make up for your fatal flaws and what you lack! In this episode, I share the four types of working styles you need to be aware of when filling this position, and I go over where each of these working styles can fit in your salon.  Not only...

Today on the podcast I’ve got something different, and special for you, as I’m sharing not one but two bonus episodes - and this is the second of those two! These aren’t just any bonus episodes though, because I've cracked open the vault to bring you two segments from last year’s wealthiest year yet VIP intensive. This is the small group coaching program I run every year where I help stylists, salon owners and industry educators define their goals and then create social media and project...

Today on the podcast I’ve got something different, and special for you, as I’m sharing not one but two bonus episodes - and this is the first of those two! These aren’t just any bonus episodes though, because I've cracked open the vault to bring you two segments from last year’s wealthiest year yet VIP intensive. This is the small group coaching program I run every year where I help stylists, salon owners and industry educators define their goals and then create social media and project...

Social media burnout is at an all-time high, and it’s just a fact that people are now looking for other resources online. One such resource is Yelp, a popular online directory for discovering local businesses, which I’ve talked about on the podcast before. In this episode, I’m going to share some statistics around Yelp, so when it becomes as big as I think it will in the next few years, you are well ahead of the game. So set your foundation down now, because Yelp is on the rise!  To get...

Have you been wondering what’s next for you? In this episode, I dive deep into the “What's Next” formula from my Wealthiest Year Yet planning system, in order to help you answer this question! This is already part of our VIP coaching experience, but today on the podcast I want to give an overview of something that I think will help anyone struggling to find what’s next for them!  To get Wealthiest Year Yet, the industry’s # business planning system to help salon owners increase income,...

Today we are going to be talking about how you can create a social media plan for your business within 3 hours a week, without it feeling exhausting or heavy. Social media strategy doesn’t have to be a big looming task, so just make the commitment and give yourself 30 days to choose to carve out the time each week. Implement what I talk about in this episode and see how much more productive you are once you have nailed down your vision, message and the strategic plan to pull it all off!  Do...

Today I’m talking about something that makes everyone a little bit uncomfortable, and that is retirement planning. In this episode, I share insights that can help you make sure that you are on track to be in a place where you feel proud, confident and comfortable in your later years!  Do you have a question for me that you’d like answered in a future episode? A great way to do that is to head over to Apple Podcasts and leave a rating and review with your question. I'm looking forward to...

Today I am trying out a new format on the podcast and doing a bit of investigative journalism, in an effort to answer stylists' concerns about extension brands. After this topic was brought to my attention multiple times, I decided to post an Instagram story asking if people were seeing anything weird going on in the extension world, and the response was overwhelming. In this episode, I break down how stylists are really feeling, where their pain points are, what could be holding extension...

I have a bit of a touchy feely one for you as we celebrate 300 episodes of this podcast! Are you having trouble overcoming the feelings of your success being fragile or fleeting? This is something I think a lot of us in the industry struggle with, (myself included!) so you are not alone in thinking this way, and this is what I want to talk about today.  In this episode, I share the 5 steps to take in order to overcome these feelings, and I reveal how you can create benchmarks to guide you...

As my daughter embarks on her career in the industry of hair, it was very eye opening for me, so in this episode, I want to share with you all I have learned from her about the interview processes with salons that she recently went through. Whether you are a stylist going into an interview, or a salon owner looking to interview potential hires, I hope you find my daughter’s experience, and the tips and strategies I give here today, helpful for you!  Do you have a question for me that you’d...

Recently I’ve received a few questions from stylists about no-show policies, and I’ve been planning to do an episode on this topic, so this is a timely one! I feel like struggles around no-show policies are pretty common in our industry, so today I want to talk about the mistakes that are being made in this area and how to not only roll out a no-show policy, but what you can do to enforce it in a legal way that maintains a strong relationship with your client.  Do you have a question for me...

In our industry we are seeing impulsive growth, and it is causing people to make irrational business decisions and choices. Why is this happening? In this episode, I look at this trend that is truly fatiguing our industry. Today I want to bring awareness to the recent shifts I am seeing in the industry, and how to grow your business forward by using impulse control strategies and not giving into a fear of missing out.  Remember, you are enough and you can have it all. I hope this episode...

Imposter syndrome is a BIG topic, and today I bust some myths and share what’s real. This episode was inspired by not only my Thriving Stylist podcast listeners, but by the industry at large, so I really wanted to discuss it and talk about the ways in which I see imposter syndrome plaguing our industry. Has imposter syndrome impacted you? If you’re somebody who has been feeling this way, then you’ll want to tune in next week as we dive into some fresh concepts and ideas around this! Do you...

How to build a clientele in the fastest way possible is something I get asked about often, and it’s a bit of a hot topic in the industry, which is why I want to talk about it on the podcast today.  I’m here to tell you that you can absolutely build a clientele as fast as you want, and it doesn’t have to take many years to do. Ultimately, it is your clients’ perception of you that determines if you’ll build your business fast, slow, or not at all, so this just isn’t up to you!   If you have...

This episode is inspired by a message I received from a studio owner, Becca, who is looking to get her new salon suite off the ground, and I want to share my thoughts on insights on what she can do right now to gain momentum in her market.  I hope this episode is helpful not only for current or aspiring studio suite owners, but for literally anybody who listens to this podcast. There may be things I reveal here today that you can tap into to grow your own clientele as quickly as possible...

Our industry is moving, and it’s changing fast. Today, we are going to talk about how to pass on knowledge that you’ve learned from somebody else, proprietary information, in a legal way.  In this episode, I reveal what it looks like to train assistants ethically, and this is a controversial topic in the industry but I really wanted to go deeper with it on the podcast.  I hope this encourages you to look at what you’re providing assistants that you hire, and to think about how to pour into...

You may have seen or watched the blog and video recently released by Instagram that was titled, “Instagram Ranking Explained.” Let me tell you, there’s a lot to unpack from it! In this episode, I dive into the recent Instagram algorithm update, what it means, and how it could affect all of us in the industry. I reveal what I think is coming for the future of Instagram, how proxies and signals work now, and a whole lot more.  I want you to make the most of this tool while you’ve still got it!...

Today we are talking about the newest social media app from Instagram (which you’ve most likely already heard about!) called Threads. Threads just came out less than 24 hours before I hit record, but I want you to understand where this app came from and how it came to be, plus my initial thoughts on it. I also share what I believe the intentions for Threads is and how we as an industry can utilize it, and in a different way than we are for the current social media platforms. What are your...

Today I’m answering a question from an amazing salon owner, Deva, who I’ve had the privilege of coaching for some time now, and I’m so excited to be giving my feedback on the concept for her new salon, what I feel she should be focusing on, and answering the big question she had around how to attract like-minded stylists to be part of her team.  I’d encourage you to check out the website for Deva’s salon, www.heliasalon.com, not only because I believe it’ll inspire you, but it will also lead...

Over the years, I’ve been asked many times if a union would be good for the beauty industry, so I really wanted to research what it would look like if we had one, and to share it with you here on the podcast.  Stylists are asking if unions are good to ensure stylists are well taken care of, but is a union capable of providing that to us? Why don't we have a union in this industry today? Are we as an industry ready for unions, and if so, would it even be possible to do? If you’ve ever thought...

In today’s episode, I’m continuing the conversation I started last week and looking at how stylists are screening to find good salons. I want both of these episodes to give you a starting point if you’re an owner looking to attract and retain the very best stylists that are out there. Remember, it’s a stylists’ market right now, so you need to be focusing on education, flexibility, reputation and client flow into your salon, because these things are all key and it’s what the top stylists are...