Welcome to The Art of Making Things Happen with Steve Sims. In this eye-opening episode, Steve tackles the controversial topic of tipping culture in America and what he calls the "disease of entitled tipping." Steve shares his recent experiences shopping for jeans and hardware, where he received helpful service without any expectation of a tip. However, his trip to a coffee shop left him frustrated when the barista, who provided minimal service, automatically flipped the screen to start the tip at 20%. Steve questions why we've strayed from rewarding genuine service and instead succumbed to peer pressure and guilt when it comes to tipping. He argues that this sense of entitlement is unique to America and worries that if we don't address it now, it will only worsen over time. Join Steve as he challenges us to rethink our tipping habits and advocates for a return to appreciating and rewarding exceptional service.