Description
In today’s episode, Dr. Mike Pownall and Katie Ardeline discuss what your vet practice can do to keep the team you have, rather than find new staff members by managing workload and client expectations.
Articles Mentioned:
The Customer Is Not Always Right: Here Are Five Reasons Why
HR Wins:
Iceland tested a 4-day workweek. Employees were productive — and happier, researchers say.
Tour de France 2021
In this episode, Katie and Mike discuss simple strategies to help your practice stand out to job seekers – from how to write an engaging job posting to ways to ensure that your unique culture shines through the entire recruitment process. We also speak to Lee Baker from Veterinary Education Today...
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In this episode Katie and Mike talk about ways that leaders and managers can use communication, transparency and empathy to help maintain employee engagement and trust during an economic recession. This episode’s listener question asks how to set up and maintain personal boundaries when the boss...
Published 09/27/22