Join us for an exclusive conversation with Chris Voss, renowned former FBI hostage negotiator and the author of the international bestseller 'Never Split the Difference'. Chris is one of the world's leading experts on negotiation, and in this episode, he shares his invaluable insights that can transform your approach to communication and collaboration. In this episode, we delve into: Mastering negotiation - Discover how Chris's tactics can elevate your negotiation skills, whether you're in business, sales, or everyday interactions. The power of empathy - Learn how understanding emotions can lead to better outcomes in negotiations. Labelling and mislabelling - Chris explains how to uncover hidden insights with these powerful techniques. Detecting deception - Gain insights into spotting lies and building trust in your negotiations. Silence and mirroring - Explore the tactics of using silence to gather information and mirroring to keep conversations on track. Whether you're a seasoned negotiator or looking to improve your interpersonal skills, this episode is packed with practical tips and fascinating insights from one of the foremost authorities on negotiation. Don't miss out on learning from Chris Voss's decades of experience and expertise in this captivating episode! Find Chris Here: @NegotiationMastery Sign up to the newsletter: https://www.blackswanltd.com/ NEED HELP WITH SALES? 🤝 Work with us! https://www.wehaveameeting.com 📈 Sales Training https://www.wehaveameeting.com/coaching-club/ 💥 Client Testimonial https://youtu.be/N6TtHFqCkA8 Hosted on Acast. See acast.com/privacy for more information.