Full episode details here: https://links.growthandscaling.com/437 Meet Alex Levin, the mastermind behind Regal, a software business revolutionizing the industry by driving over $3 billion in revenue for B2C brands through cutting-edge customer engagement solutions. Alex conquered skeptical VCs, navigated remote work challenges during the pandemic, tackled vendor mishaps, and fixed hiring blunders - all testing his leadership and problem-solving prowess at Regal. If you're curious to learn more about how Alex Levin steered Regal through these challenges and transformed it into a powerhouse in the software industry, be sure to tune in to Boosting $3B Revenue: Alex Levin's Regal.io Transformation. This insightful journey showcases how resilience, adaptability, and a sharp strategic vision can lead to remarkable success in the business world. 🚀 🚀Is your company ready to scale up? Take our FREE assessment to find out! Discover your Growth Readiness, identify potential blockers, and see where you are in your launch transition.🚀 🚀https://assessment.growthreadiness.com/ 🚀 🚀Join our Growth Readiness Workshop to become a growth walker and master effective scaling strategies for increased profitability and rapid business growth: https://workshop.growthreadiness.com/ 🚀 🚀 Ways to connect with Alex Levin: 🔗 Website: https://www.regal.io/ 🔗 Personal Twitter: https://x.com/alexrlevin 🔗 Personal LinkedIn: https://www.linkedin.com/in/alexlevin1/ 🔗 Company LinkedIn: https://www.linkedin.com/company/regal-io/ What’s in this episode: 00:38 Who is our guest for today and what is his business 00:48 What drove his decision to start a software business focused on contact centers 01:28 What unique features does his software offer to businesses 04:30 Who are his primary clients or avatars for his software 05:41 How does his software improve customer engagement in contact centers 06:38 What specific problem is he solving with his branded caller ID feature 09:00 How did he decide to focus on solving the specific problem his software addresses 11:13 captainscouncil.com 12:52 Where did the inspiration for entering the contact center industry come from 14:34 How did his relationship with traditional contact center software companies evolve 15:34 What pivotal decision impacted his client acquisition strategy 18:34 How did his approach to managing vendors contribute to his business growth 20:18 What unexpected challenges did he face as a founder, and how did he address them I highly suggest you watch this entire exchange between Ben Johnson, and ⭐️Todd Westra 📈 If you're looking for tips and strategies to grow and scale your business, this episode is for you! 1. Subscribe and Listen to ⁠The Growth and Scaling Podcast with Todd Westra ⁠ 2. Supercharge your growth and tap into the wisdom of others. Schedule a pre-podcast call today. 👉 https://content.toddwestra.com/ 3. Join our CEO peer advisory board and be part of a supportive community of like-minded leaders. 👉 ⁠https://captainscouncil.com/home⁠ 4. Maximize LinkedIn outreach. Join our webinar for solutions to time constraints in connecting and engaging with desired prospects. 👉  ⁠https://www.linqed.ai/⁠ #GASpodcast  #WithMoku  #Toddwestra #AlexLevin #Regal #SoftwareRevolution #CustomerEngagement #Innovation #BusinessSuccess #LeadershipJourney #Resilience #Adaptability #TransformationStory #TechIndustry #SuccessStories #BusinessGrowth