Full episode here: https://links.growthandscaling.com/443 Join Us for Insider Tips on Sustaining Business Growth with Nick Fogle! In this video, we dive into the journey of Nick Fogle, CEO and founder of Churnkey, a cutting-edge company dedicated to boosting customer retention. Discover how Nick transitioned from building a podcasting tool with significant churn issues, worsened by COVID-19, to founding Churnkey to tackle churn for subscription-based businesses. Nick's highlights include shifting Churnkey's focus from small businesses to larger organizations facing severe churn problems, refining the product through multiple iterations, and securing funding that aligns with his vision for long-term profitability. He shares his experiences dealing with high churn rates, market fit challenges, scaling issues, and the tough choices between bootstrapping and seeking funding. Tune in now to gain invaluable insights and strategies for sustaining business growth! 🚀 🚀Is your company ready to scale up? Take our FREE assessment to find out! Discover your Growth Readiness, identify potential blockers, and see where you are in your launch transition.🚀🚀assessment.growthreadiness.com 🚀 🚀Join our Growth Readiness Workshop to become a growth walker and master effective scaling strategies for increased profitability and rapid business growth: https://workshop.growthreadiness.com/ 🚀 🚀 Supercharge your outreach with the advanced tools from outreach.withmoku.com. Seamlessly enhance your communication strategy and achieve your business goals!🌟 Ways to connect with  Nick Fogle: 🔗 https://churnkey.co/ 🔗 https://twitter.com/churnkey 🔗 https://www.linkedin.com/in/nickfogle/ 🔗 https://www.linkedin.com/company/churnkey/ What’s in this episode: 02:00 Who is our guest for today and what is his business 02:32 Why is customer retention the focus of his business 02:49 How did he first encounter the churn problem 04:13 What are reasonable attrition rates in different business models 06:14 Why is there a difference in churn between B2C and B2B 07:42 Why did he decide to solve churn problems for others 08:54 How did he confirm that his solution would work for other companies 09:43 What made him realize his current business was the right fit 10:23 Why did he choose to focus on a B2B market after selling his B2C business 11:27 How did he decide to transition to his second business 13:26 How did he evolve his approach to solving specific customer problems 13:47 What was the initial motivation for solving churn 14:07 How did he conduct market research to validate his business idea 15:05 What specific market is he targeting with his solution 18:26 What was his approach in choosing a funding partner 20:53 What challenges did he face, and how did he overcome them 23:30 How did he initially approach hiring for his company 24:14 What advice does he give about delegating tasks 24:42 How has delegating tasks helped him focus on the business 25:30 Where did he gain the insights to manage and grow his business 26:09 What role did his co-founders play in the success of his businesses 26:44 Who does he want to give a shout out to 27:00 How does he feel about the diverse expertise within his team 28:10 What is his final message to the audience I highly suggest you watch this entire exchange between  Nick Fogle, and ⭐️Todd Westra 📈 If you're looking for tips and strategies to grow and scale your business, this episode is for you! 1. Subscribe and Listen to ⁠The Growth and Scaling Podcast with Todd Westra ⁠ 2. Supercharge your growth and tap into the wisdom of others. Schedule a pre-podcast call today. 👉 https://content.toddwestra.com/ 3. Join our CEO peer advisory board and be part of a supportive community of like-minded leaders. 👉 ⁠https://captainscouncil.com/home⁠ 4. Maximize LinkedIn outreach. Join our webinar for solutions to time