Quick Wins is a series of mini episodes from the When It Hits the Fan team to steer you through your own personal PR in your working life. In this episode, David and Simon answer listener Joe's question about how to deliver difficult information that people may not want to hear. Getting the tone right is crucial, tell it like it is and be visible. Producer: Eve Streeter Executive Producer: William Miller Music by Eclectic Sounds A Raconteur production for BBC Radio 4