44: Product Marketers: The Arbiters of Customer Experience - with Christina Lord, Head of Product Marketing at SafetyCulture
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Description
In this episode of Women in B2B Marketing, host Jane Serra interviews Christina Lord, Head of Product Marketing at SafetyCulture. Christina shares her career journey from customer success at Shopify in Canada to product marketing in Australia. She discusses the crucial role of product marketing in successful companies, emphasizing the importance of customer understanding, internal communication, and cross-functional collaboration. Christina and Jane discuss: Christina's career path, starting in Canada and transitioning to Australiahow product marketing combines technical aspects with storytelling and customer advocacythe importance of strong internal communication and alignment in telling the company's story and visionthe need for product marketing to collaborate and align with every division in the company, including marketing, product, and designchallenges and opportunities of adopting a mobile-first approach in product marketingavoiding miscommunication to ensure a smooth product launcheffective stakeholder management for collaboration and progressmeasuring success in product marketingthe small but growing community of product marketers in Australia and the development of product marketing as a professionbuilding global relationships within a company and exploring sponsorship opportunities Key Links: Guest: Christina Lord - https://www.linkedin.com/in/christinatlord/ Host: Jane Serra - https://www.linkedin.com/in/janeserra/
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