In this episode, we welcome Delia Vishan - a pink-minded customer success coach and solopreneur. Delia shares her inspiring journey and practical tools for success in the customer success field. Delia opens up about her passion for self-growth and personal development, which has played a significant role in her career in customer success. Delia's love for teaching and writing shines through as she explains the joy she finds in helping others and sharing her experiences. She mentions the fulfilment she gets from seeing the impact her work has on both businesses and customers. With her innate ability to connect with people and create authentic relationships, Delia has truly found her professional home in customer success. During the episode, Delia takes us through her career journey, starting from humble beginnings with part-time jobs to her current role in customer success. She emphasizes the importance of customer interaction and relationship building, which led her to naturally gravitate towards customer success. One of the highlights of Delia's work is the impact she has on both the business she serves and the success of the customers. She shares the challenges of maintaining a balance between customer needs and business scalability, highlighting the joy she feels when customers are satisfied and see the value in the products and services provided. Key Takeaways: Self-development is essential in customer success as it allows individuals to continuously grow and make a positive impact on othersBalancing customer needs with business scalability is a challenge, but seeing customers happy and successful is incredibly rewardingDelia's journey proves that following your passions and staying true to yourself can lead to a fulfilling and impactful career Follow Delia! __________________________________________________ About Women in Customer Success Podcast: Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. Coffee time! If you like this podcast, support the creation of new episodes with a cup of coffee HERE! Follow: Podcast Website Podcast host: Marija Skobe-Pilley Get a FREE '9 Habits of Successful CSMs' guide LinkedIn Podcast page Instagram: @womenincspodcast Join the FREE Women in Customer Success Network!