This episode is proudly brought to you by Vitally.io, the leading all-in-one customer success platform. Visit vitally.io/women today to schedule your demo and get your Airpods. Join us as we sit down with Margriet Paagman, who remarkably transitioned from a sales role in a global printing company to leading the EMEA customer success team at Contentstack. Margrit shares her journey filled with challenges in adapting to a new industry, culture, and language, and how her team's support was instrumental in her success. She transitioned from hardware to the Saas industry where she started as an account director and climbed the corporate ladder to become the VP of Customer Success at Insided. In this episode, you'll hear proven strategies and experiences of leading teams through significant changes like mergers and acquisitions, highlighting the importance of transparency and communication.  We talk about the qualities of an effective leader, emphasizing the importance of listening and helping team members maximize their strengths. We're also dispelling myths about career progression.  So, tune in and don't miss out on an opportunity to hear practical advice on career growth and leadership. Follow Margriet! __________________________________________________ About Women in Customer Success Podcast: Women in Customer Success Podcast is the first women-only podcast for Customer Success professionals, where remarkable ladies of Customer Success connect, inspire and champion each other. Follow: Podcast Website Podcast host: Marija Skobe-Pilley Get a FREE '9 Habits of Successful CSMs' guide LinkedIn Podcast page Instagram: @womenincspodcast