Dr Amaly Khalaf and Dr Steven Munns from the Australian Public Service Commission explore psychological safety in public sector workplaces – from the desk to the frontlines. Creating workplaces which are both mentally and physically safe is a mission close to Dr Amaly Khalaf’s and Dr Steven Munn’s hearts. On this episode of Work with Purpose, they talk us through how the public sector is working towards this – from exemplary and trustful leadership to processes grounded in evidence. Amaly, principal psychologist and lead of the APS Mental Health and Suicide Prevention Unit, shines a light on the new ADDRESS program, designed to support public sector agencies and staff in building mentally healthy workplaces. Steven, assistant commissioner, Diversity & Inclusion Branch, then connects this to how psychosocial hazards play out at the frontlines – for example at Centrelink or veteran’s services – and what can be done to support staff exposed to aggressive or abusive behaviour. Discussed in this episode: ·     the difference between psychosocial and psychological safety ·     types of psychosocial hazards ·     the ADDRESS program ·     service-user violence and aggression ·     reporting psychosocial hazards ·     embedding honest reporting processes. If you feel distressed during the episode, there is support available to you. Please call Lifeline’s 24/7 support line on 13 11 14 if you need someone to talk to. Hosted on Acast. See acast.com/privacy for more information.