In this engaging episode of I’m In, host Phil Street is joined by three more influential figures in the from within the Institute of Hospitality Membership: Chris Eigelaar FIH, Raul De Souza FIH (MIH at time of booking), and tuning in from Nigeria, Marvellous Dada AIH. Together, they explore the nuanced and compelling topic of "Invisible Reputation." Key Discussion Points: What even is an invisible reputation?Can we control what goes into your invisible reputation?How do you build an invisible reputation?Some real-world examples of people with excellent invisible reputationsJob roles/positions and invisible reputationBusiness and Invisible reputationPublic v invisible reputationThe risks of being too reliant on invisible reputationInvisible reputation in the digital age In addition, our guests gave their reasons why they feel it's important to be part of the IOH: - Giving back to the industryBeing supportive, generallyNetworking Meeting other serious professionalsThe educational resourceTo follow the international development of the InstituteTo be in a network of professionalsTo be in a community that takes professionalism seriously The Guests **Host:** Phil Street FIH **Guests:** - Chris Eigelaar FIH, Resort Director – The Belfry Hotel & Spa - Raoul De Souza FIH, General Manager – Hilton Bankside - Marvellous Dada AIH, President TMD Brand Join us for a rich discussion filled with wisdom, experience, and actionable insights that can help you foster a resilient and impactful presence in the hospitality industry. **Join the Conversation:** - Twitter: @IoH_Online - Instagram: @ioh_online - LinkedIn: https://www.linkedin.com/company/institute-of-hospitality/ Remember to subscribe, rate, and review the podcast and together we can help shape the direction of conversation! To learn more about the Institute of Hospitality visit https://www.instituteofhospitality.org/ For any feedback on the show or to put yourself forward as a future guest, please contact Phil Street directly at [email protected]