Originally released on November 15, 2020, Episode 10 tells the story of the first six years of BIGGBY COFFEE’s transition toward Stakeholder Capitalism. Starting with a chance encounter around a fire pit on an island in the middle of Lake Michigan, to a vision that aims to change workplace culture in America, the BIGGBY journey is an excellent example of the difficulty and the distinction that accompany the work of integrating the 10 things you should know about stakeholder...

Originally released on November 8, 2020, Episode 9 departs from the format of the other episodes in the series to discuss the state of the movement for stakeholder capitalism, and the systems that will need to be addressed to accelerate progress. Jay Jakub from Episode 1, Raj Sisodia from Episode 2 and Bob Chapman from Episode 5 return to share their perspectives.Episode 9 is also a reveal of sorts in which Amanda and Nathan pull back the curtain on the structure of the podcast, revealing a...

Originally released on November 1, 2020, Episode 8 shares the story of Cafe Momentum, one of the finest restaurants in Dallas that happens to be operated through a groundbreaking internship program for young people who have been recently released from juvenile detention.While technically a non-profit, this company has produced a $40 million dollar on a $4 million dollar investment, and it has done so by boldly seeking to solve a worthy problem.This story builds on episodes 6 and 7 to show the...

Originally released on October 25, 2020, Episode 7 shares the story of TRU Colors Brewery in Wilmington, NC, a business co-founded by the leaders of rival gangs in the area with the help of a serial entrepreneur named George Taylor. The rules of TRU Colors are pretty straight forward, Make a liveable wage for your job, do your work at a very high level, and use your influence as a gang leader to stop gun violence in your organization. To make that work, Tru Colors has built a special culture,...

Originally released on October 18, 2020, Episode 6 of 10 Things You Should Know About Stakeholder Capitalism tells the story of Christin Swansinger, one of an estimated 17 million Americans that has been sent to prison. Christin got out and like ⅔ of people who are released from prison, she reoffended and was sent back in.That’s when Christin met Televerde, a call center that operates inside of several prisons in the U.S. that provide excellent service to their customers while helping inmates...

The episode drives home the point that corporate culture can be a tremendous positive force to foster human development and wellbeing through a manufacturing company that has completed more the 100 acquisitions, all of them profitable, though focusing on a culture of trust and caring that aims to help people discover their gifts, develop their gifts, and be appreciated for doing so.

This episode introduces the idea that companies must set their sights beyond a reduction of environmental harm to achieve a state in which their operations actually restore the ecological health of the planet. A carpet manufacturer began this journey in 1994 and has not only achieved a 96% reduction in GHG emissions over the past 25 years, but they are also blazing a path toward regenerative commerce, a path that companies like Microsoft, Google, and Ford have committed to follow.

This episode outlines a concept called the stakeholder approach. The idea is that a company must align the interests of all of its stakeholders, even giving key stakeholders the ability to veto decisions. Southwest Airlines’ legendary market performance is built in large part by this management philosophy, and it was never on greater display than when the airline had to grapple with the sudden industry trend of charging additional fees for checking luggage.

This episode expands the scope of the narrative from one company to many using the story of a research study known as “The Firms of Endearment” that found that the same pro-social business outlined in the last episode helped a group of companies to earn “love” in the marketplace and outperform the S&P 500 by 1400% over the 15 years from 1998 to 2013.

This episode introduces the miniseries and digs into pioneering work that a team associated with the Mars Corporation has been doing for about a decade, and the Economics of Mutuality tool that they have developed to easily measure social, human, and natural capital and get them onto the balance sheets of companies worldwide.