In this episode of AI-volution: Redefining HR, Harry West and Lynsey Hathcock, Principal Consultants in Mercer’s HR Next practice, discuss the implementation of AI in HR organizations. They explore how organizations can get started on their AI journeys, the key factors to consider on the journey, and the role of HR in driving the conversation. They also discuss the integration of AI into existing systems and processes, the potential impact on HR roles, and the importance of change management. West and Hathcock emphasize the need for a strategy, experimentation, and monitoring to ensure the successful deployment and sustainment of AI in HR. Takeaways: HR organizations are increasingly interested in implementing AI technologies to improve their processes and enhance the employee experience. Getting started on the AI journey requires a clear strategy, considering factors such as governance, collaboration with IT, and identifying the areas where AI can have the most impact. Integrating AI into existing systems and processes can streamline workflows and improve efficiency. AI has the potential to transform HR roles, allowing HR professionals to focus on more strategic and value-added activities. Change management is crucial for the successful deployment of AI in HR, and organizations should continuously monitor and evaluate the impact of AI to ensure desired outcomes.