In this episode of AI Evolution, Mercer's Mike Brennan and Harry West discuss the essential elements for deploying AI at scale within HR organizations. They explore the importance of mindset, people, processes, and technology in successfully integrating AI. The conversation emphasizes the need for a human-centric approach, the rethinking of traditional processes, and the significance of data management and governance in leveraging AI technologies effectively. The episode concludes with...

In this episode, Mike Brennan discusses how AI is transforming HR and workforce data through enhanced analytics. He outlines the people analytics lifecycle, emphasizing the importance of data preparation, system integration, AI-enhanced insights, personalization, and continuous improvement. The conversation highlights the rapid adoption of AI in organizations and the need for a strategic approach to leverage its capabilities effectively. Using AI to Unlock HR and Workforce...

In this episode of the AI Evolution Podcast, Mercer's Adriana O'Kain and Jose Molina discuss the transformative impact of AI in the workplace, emphasizing the importance of education and immediate action for organizations. They explore the risks associated with AI deployment, the need for HR professionals to embrace AI as a thought partner, and the insights gained from the AI Essentials for HR course. The conversation highlights the urgency for organizations to adapt to the rapid advancements...

In this episode, Mercer's Global HR Transformation COE, Emily Liddle, and Digital HR Strategist and Service Delivery Leader, Kristin Rhebergen, discuss the key themes and insights from the Gartner ReimagineHR Conference held in London. They explore the growing global audience, the importance of technology in enhancing employee experience, and the evolving role of HR in the age of AI. The conversation emphasizes the need for a strategic approach in HR, focusing on what makes organizations...

In this episode, Mike Brennan, Partner & Digital HR & Technology Advisory Services Leader at Mercer, discusses the importance of cross-functional collaboration to create an enterprise AI vision. Learn why you need to jumpstart development of your AI vision and strategy, and why it's important to remain agile and adaptable to potential disruptors. Takeaways Cross-functional collaboration is crucial for creating an enterprise AI vision. Executive leadership, IT, HR, business...

In this episode of AI-volution: Redefining HR, Harry West and Lynsey Hathcock, Principal Consultants in Mercer’s HR Next practice, discuss the implementation of AI in HR organizations. They explore how organizations can get started on their AI journeys, the key factors to consider on the journey, and the role of HR in driving the conversation. They also discuss the integration of AI into existing systems and processes, the potential impact on HR roles, and the importance of change management....

In this episode of AI-volution: Redefining HR, Mercer Global HR Transformation COE Leader, Emily Liddle, interviews Mercer Asia Regional HR Transformation Leader, Miriam Daucher, about the impact of AI in the APAC and Asia market. Daucher shares her insights on the trends and themes she has observed since AI has become more prevalent in her region. She highlights the diversity and cultural differences in Asia, as well as the varying levels of AI adoption and governance. Daucher also discusses...

In this episode of AI-volution: Redefining HR, Kristin Rhebergen, Mercer Principal Digital HR Consultant, deems 2024 the year of education and experimentation in AI and HR. HR teams are diving deeper into understanding practical and transformative applications of generative AI. Access to AI tools is a constraint for HR, but organizations are allowing employees to access public platforms and models with strict policies. She goes into how HR is often leading the way in partnership with IT....

In this episode of AI-volution: Redefining HR, Mercer AI Strategy & Innovation Leader, Adriana O'Kain, and Mercer HR Transformation Services Leader, Alex Zea, discuss the future of HR in the context of AI. They emphasize the need for HR to focus not only on tactical implementation but also on strategic thinking and the role of HR in caring for the human element in AI-driven teams. They highlight the importance of education, experimentation, and enablement in getting started with AI in HR....

In this episode of AI-volution: Redefining HR, Mercer Global HR Transformation COE, Emily Liddle, and Mercer AI Products Sales Leader - EU and UK, David Osborne, discuss their perspectives on the impact of AI on the HR function. They share insights from their conversations with clients and highlight the challenges organizations face in adopting AI. The majority of companies are not ready for AI implementation, both in terms of technology infrastructure and skills. Only about 10% of...

Could AI be like the Olympics? 🌐 Similarly, AI has various disciplines, lots of winners, even more losers, international collaboration, and strict governance. Success is measured by multiple metrics and there is no single finish line. Or is it a zero sum game? You either win or lose, game over. While some aspects are still unfolding, we can already identify clear winners in this tech race. Companies like Apple, NVIDIA, and Microsoft are medalists to be sure. However, what happens when Apple...

In this episode of the AI-volution: Redefining HR podcast, Jason Averbook is joined by Ravin Jesuthasan, Mercer Global Transformation Services Leader, to discuss the impact of AI on work, HR, and humanity. They explore the misconceptions around AI and the need for a clear understanding of its different applications. They also discuss the transformation of work and the skills needed in the workforce. The conversation highlights the importance of re-architecting work for a generative AI-ready...

Apple made a significant AI announcement at the Worldwide Developers Conference 2024. The announcement focused on Apple's approach to design and the impact of AI on HR and HR technology. The key takeaway is that AI is now accessible to everyone, changing the employee experience and how we work. The seven key themes discussed are multimodal AI, agentic interactions, frictionless experiences, predictive capabilities, delegation, modularity, and privacy. These themes highlight the transformative...

In this episode of AI-volution: Redefining HR podcast, Tara Cooper, Work Tech Analyst at Mercer, discusses her recent tour of analyst days and industry conferences across the United States, focusing on the presence and impact of AI in HR technology. She highlights the unique approaches of companies like Paradox, Phenom, Walkme, and the Unleash America Conference, emphasizing the need for a realistic and strategic approach to AI adoption in HR. Follow along Tara Cooper's epic AI and HR...

In this episode of the AI-volution: Redefining HR podcast, Jason Averbook interviews Amy Blankson, Chief Evangelist at the Digital Wellness Institute, about the concept of digital wellness and its impact on happiness. They discuss the evolution of concerns around technology and happiness, the importance of human behavior in determining happiness, and the need for individuals and organizations to take responsibility for their digital wellness. Averbook and Blankson also explore the...

In this episode, Jason Averbook interviews Martin Smit, a Senior HR Leader passionate about Artificial Intelligence. They discuss how AI is transforming various aspects of HR, the readiness of HR functions to adopt AI, and the skills needed to navigate the AI-volution. Averbook and Smit also explore the potential impact of AI on jobs and the importance of staying current in the field of AI. Learn more about Martin Smit by following him on LinkedIn and reading his article about AI use cases in...

In this episode, Jason Averbook interviews Johannes Sundlo, an expert in AI and HR. They discuss the importance of taking action on AI in HR, overcoming resistance to AI, and getting started with AI tools like ChatGPT. They also address the fear of AI replacing HR jobs and the need for HR professionals to educate themselves on AI. Averbook and Sundlo share personal success stories with AI and emphasize the positive impact it can have on productivity and employee experience. The two encourage...

In this episode, Jason Averbook discusses the advancements and impact of AI in HR. He emphasizes the need for organizations to not wait for government regulations before implementing AI strategies. Averbook also highlights the importance of deep education on AI in HR and provides a framework of educate, experiment, and enable. He addresses the fear of becoming obsolete and offers five strategies to adjust mindset and embrace AI which is also included in Jason's recent HR Executive article:...

In this episode, Jason Averbook explores the transformative power of generative AI in shaping the future of employee experience. As the digital age continues to evolve, generative AI is redefining roles, automating mundane tasks, and personalizing the employee experience like never before. From onboarding to performance reviews, compensation, and talent management, Averbook discusses how generative AI is revolutionizing every aspect of HR. Join us as we delve into the impact of generative AI...

Jason Averbook is joined by two guests from iCIMS: Andreea Wade, VP of Product Strategy, and Al Smith, Chief Technology Officer. In this episode, they delve into the world of HR technology and AI, exploring topics such as responsible AI, bias, and the transformative potential of generative AI. Jason, Andrea, and Al address the ever-evolving realm of AI and its profound impact. They highlight the exciting possibilities of AI within HR, ultimately enhancing workplace enjoyment and...

Welcome to the AI-volution: Redefining HR podcast! Jason Averbook is back, recording from Singapore. In this episode, Jason delves into three main topics. First, AI governance, explaining its importance as a set of guidelines for responsible AI development and use. Second, the impactful announcement of Meta's SeamlessM4T, an AI-powered translation engine that directly converts spoken words between languages, revolutionizing communication in HR. And lastly, Jason demystifies large language...

Welcome back to Mercer | Leapgen's AI-volution: Redefining HR podcast. In this episode, Jason Averbook will take you on a journey into the world of AI-powered large language models (LLM) without the technical jargon. Large language models are like the brilliant minds of artificial intelligence. They can comprehend human language, generate creative content, and offer unparalleled insights. Picture an AI assistant that understands and interacts with customers like a human, streamlining...

Host Jason Averbook discusses and reviews some basic concepts of Generative AI and the impact on society - the reconstitution of jobs with special guest, the amazing and very knowledgeable, Jim Holincheck. Don't miss this episode as they dive into more AI-volution that is quite literally redefining HR. 

In this inaugural episode of the "AI Revolution: Redefining HR" podcast, our host Jason Averbook, Global Leader, Digital Strategy at Mercer was joined by Mercer Work Tech Advisor, Tara Cooper.   Together they explored the impact of AI on the world of HR and work technology, highlighting a unique software vendor that is rethinking how skills are identified by leveraging recognition, rewards and AI. They also discuss the potential for generative AI to transform healthcare as we know it -...