Is this your podcast?
Sign up
to track ranks and reviews from Spotify, Apple Podcasts and more
Amazing Business Radio
Amazing Business Radio features customer service expert and New York Times bestselling author Shep Hyken who interviews leading business professionals and other customer experience experts. Each guest shares tips and insights on how to succeed in business. The bright business minds featured on Amazing Business Radio come from all over the world and include viral video stars, corporate CEOs, bestselling authors, thought leaders, and many other inspiring personalities. The show covers a variety of topics related to customer service and customer experience and will provide answers that...
Listen now
Ratings & Reviews
☆
☆
☆
☆
☆
5.0 stars from 86 ratings
“Loved the enthusiasm and perspective around customer led marketing a shift in how brands can up their game. Also the discussion around AI effecting marketing jobs and careers that with skills and specialization have now become positionless.”
jasoers via Apple Podcasts ·
United States of America ·
08/21/24
Shep Hyken
☆
☆
☆
☆
☆
“A great host and an insightful expert on customer expectations. I have been on many podcasts over the years and this is one truly FIVE STAR . Thank you Shep Hyken !”
joke of a bank via Apple Podcasts ·
United States of America ·
04/30/24
“Shep is a terrific host and brings on guests with great insights to create compact and powerful episodes.”
CX Pro via Apple Podcasts ·
United States of America ·
10/25/23
Recent Episodes
Published 11/26/24
Using AI to Help Human Agents Connect and Build Relationships with Customers
Shep Hyken interviews Christina McAllister, senior analyst at Forrester. She talks about the evolving role of AI in contact centers and how it enhances, customer service, human interactions, and deepens customer...
Published 11/26/24
Creating a Company Identity That Transforms Customer Experience
Shep Hyken interviews Laura Richard, Principal at Level5 Strategy and one of the 2023 Woman Leaders in Consulting. She talks about the essence of branding and its role in customer experience, employee engagement, and business...
Published 11/19/24
Do you host a podcast?
Track your ranks and reviews from Spotify, Apple Podcasts and more.
Links
Genres
Artwork or description wrong?
Request an update »
Updates may take a few minutes.
Do you host a podcast?
Track your ranks and reviews from Spotify, Apple Podcasts and more.
