“Shep is a superb interviewer who comes to the podcast thoroughly prepared and yet has the performer's instincts to allow an interview to go in a completely unexpected direction to surprise, delight, and educate the listener.”Read full review »
RWB, MD via Apple Podcasts ·
United States of America ·
08/21/18
“ABR truly lives up to its name - the show's amazing! Each episode always features thought-provoking takeaways that you can utilize to improve your customer service by 10x. A must-listen for anyone who's aspiring to improve their CX!”Read full review »
howardtnyc via Apple Podcasts ·
United States of America ·
07/27/21
“If you're in customer service or business and you're serious about delivering a great experience to your customers, listen to this show. Shep Hyken is one of the very best!”Read full review »
Jeremy Watkin via Apple Podcasts ·
United States of America ·
02/22/17
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