As your business grows, it's important to find ways to keep operations simple. With more opportunities, comes more work — and more need for reliable technology. In this interview, Shawn Walchef talks with Vicious Biscuit Chief Operating Officer Amanda Kahalehoe about growth through franchising, creating efficiencies as you scale, and building excitement for a food brand. "The concept opened in 2018 with lines out the door. It was just a viral following," said Amanda Kahalhoe, who joined Vicious Biscuits in 2021. She was brought on to help the restaurant company with implementing Restaurant365. Later she moved up to the C-suite as the company opened even more locations. ABOUT VICIOUS BISCUITS: Founded by veteran restaurateur George McLaughlin and biscuit innovator Michael Greeley in 2018, this trailblazing fast-casual franchise breakfast brand and biscuits are anything but ordinary. Vicious Biscuit serves up a menu that's as unapologetically bold as it is delicious. The locations, rooted in Southern tradition, offer a warm welcome and embody a commitment to unparalleled hospitality. The award-winning biscuits have garnered numerous "Best Biscuit" accolades, and the fierce flavor combinations are featured on The Cooking Channel's "Food Paradise." To learn more about the Vicious Biscuit franchising opportunity, visit www.viciousbiscuitfranchise.com. Sponsored by R365 Restaurant365 is the industry’s leading all-in-one, cloud-based accounting, inventory, scheduling, payroll, and HR solution developed specifically for restaurants. R365’s restaurant enterprise management software simplifies day-to-day management for operators, allowing them to control food costs and optimize labor. Integrations and open APIs enable Restaurant365 to connect with other systems, including POS providers, vendors, and banks. The result is accurate, timely reporting that provides a clear and complete view of their businesses. Restaurant365 is based in Irvine, California with an office in Austin, Texas. Try it out at restaurant365.com