In this episode, I chat with Catryce Thompson, the founder of Captured Media, about outsourcing in small businesses. Catryce shares her journey from being an influencer to starting her own business support agency. We discuss the challenges of outsourcing and the importance of having systems and processes in place. We also discuss the challenges of hiring and outsourcing in business. Takeaways: Start with systems and processes when outsourcing in your businessHaving a solid foundation of systems sets you up for success in outsourcingConsider an entry point for business owners who are just starting outCoaching can be a form of outsourcing decision-making processes Understanding what you're hiring for is crucial for successful outsourcingLeadership is not a requirement for entrepreneurship; it depends on the type of business you want to buildSeek inspiration outside of social media to avoid comparison and find unique ideasInvest in systems that automate processes like onboarding and content creationFind trusted sources for help and advice in specific areas of your business More about Catryce Thompson: Catryce is a 20-something serial entrepreneur who is currently focused on scaling her small business support agency, Captured Media PNW. She’s based in Seattle, WA, but has worked with creatives and business owners all over the world. As a recovering workaholic, she aspires to help my fellow creatives and business owners reclaim their time while not sacrificing their business' success. Connect with Catryce Thompson: Website: https://capturedmediapnw.com/ Instagram: https://instagram.com/catrycethompson Agency: https://www.instagram.com/capturedmedia.pnw/  Resources from this episode: Ready to start building scalable systems in your business? Check out my free private podcast feed, Seven Figure Systems, where I share the biggest systems shifts you need behind the scenes as you scale from six to seven figures.  Download Now: systems-with-sam.ck.page/seven-figure-systems Ready to start building scalable systems in your business? Get access to 10+ templates and resources, plus a live monthly training inside my free community The Systems Society.  Join us now: https://www.skool.com/the-systems-society/about   Connect with Sam: Website: https://www.systemswithsam.com/services Instagram:  https://www.instagram.com/systemswithsam/ ​​LinkedIn: https://www.linkedin.com/in/samwhiz/