In this episode of Building Great Sales Teams, Doug hosts Robb Conlon, successful entrepreneur and podcast host of 'B2B Business Class.' Rob shares his inspiring journey from an HVAC job loss in 2020 to launching 'Recruiting Hell' podcast, aiding job seekers during high unemployment, and eventually founding Westport Studios. Highlighting his top podcasting voice recognition and the personalized service that earned him former clients' loyalty, Robb discusses the significance of focusing on customer and sales representative experiences for business growth. The session explores strategic podcasting for B2B sales and the principles of reciprocity in fostering business relationships. Additionally, Rob emphasizes the importance of community impact, recounting his contributions to local hunger and homelessness efforts, and encourages listeners to make meaningful local contributions regardless of their business success.