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Threado
Decoded by Threado
Welcome to Decoded by Threado where we chat with founders, support and community leaders.
We talk about how to do great customer/community support at the intersection of AI, unpack unconventional methods to do support and community building. Together, we dissect, decode, and dive deeper into how they had successfully built stellar teams before and/or building them now.
We are building an exclusive community for founders, support and community leaders. Join - https://www.threado.com/community
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Ratings & Reviews
“Threado is firing on all cylinders. The podcast is a who‘s who of the community building world, and it’s full of quality insights. Highly recommend 💪”
HPLovemycraft via Apple Podcasts ·
Germany ·
06/27/23
Recent Episodes
In this episode of Decoded by Threado AI, we interview Hannah Millar, a seasoned leader in customer support with over two decades of experience. They discuss the evolution of customer support, the impact of AI, the importance of team dynamics, and the integration of support insights across...
Published 10/08/24
Meet Rachel Wu, Senior Manager of Technical Support at Iterable. With over a decade of experience, she's navigated everything from software engineering to retail sales before landing in customer support. Her journey may seem unconventional, but it’s this blend of skills that makes her a standout...
Published 09/16/24
Published 09/16/24
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