5 Reasons Social Customer Service Is Now a Critical Social Component
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Description
Jay Baer spotlights the 5 reasons brands are shifting focus away from social media marketing and toward social customer service. Read the full blog post here: http://www.convinceandconvert.com/customer-experience/5-reasons-social-customer-service-is-now-a-critical-social-component/
More Episodes
Social media frequency should be based only on whether or not the content in question is worth posting, says Jay Baer. Read the full blog post: http://www.convinceandconvert.com/social-media-strategy/the-truth-about-how-often-to-post-in-social-media/    
Published 03/10/17
Identify new prospects, nurture leads, improve targeting, and close sales by leveraging the power of your company’s social media database. Read the full blog post here: http://www.convinceandconvert.com/social-media-strategy/social-database-can-help-close-sales/
Published 03/03/17
Did Wendy’s gain some free publicity for pwning some guy on Twitter? Yes. And they also got some free negative publicity for accidentally spreading hate speech. Read the full blog post here: http://www.convinceandconvert.com/social-media-strategy/why-celebrating-wendys-tweets-is-all-wrong/
Published 02/24/17