Informative and engaging
Jody and Lee shed lots of light on what excellent customer service looks like from the happiest place on earth. There's so much to learn here! Definitely worth listening to if you'd like to create a magical experience for your own customers.Read full review »
Amongst Lovely Things via Apple Podcasts · United States of America · 01/10/15
More reviews of Creating Disney Magic
Being in the hospitality business I honestly look forward to this podcast every Tuesday. Jody and Lee make this podcast a great treat to listen to every single week, covering many aspects of customer service, leadership and management. Jody and Lee, please keep up the amazing work!! Drew...Read full review »
ItsaMeDrewski via Apple Podcasts · United States of America · 11/02/15
Lee Cockerell's podcasts are among the best. He is an engaging leader who provides practical advice about how to achieve excellence. Lee's podcasts are a "must-listen" for leaders of all organizations.
Mark Gruwell via · 04/07/15
This podcast is great for anybody in a leadership position or anybody aspiring to be. In fact it's great for just anybody. Jody and Lee leave no stone unturned when it comes to customer service. Every business could learn something from this no matter how good they think they are. Keep up the...Read full review »
B funley via Apple Podcasts · United States of America · 05/07/16
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