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Customer Experience Leaders
We reveal the secrets of how great brands delight their customers. Forget the fluff and industry jargon ... this show is jam-packed with useful CX tips, insights and practical advice from leading brands. Join us as we go behind-the-scenes to discover how brands like Disney, Pandora, Optus and Country Road build experiences customers love. Produced by RateIt — the market leader in 'on the spot'​ customer feedback.
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Ratings & Reviews
4.9 stars from 133 ratings
WELL WORTH SUBSCRIBING!
Amazing CX insights and resource! These guys do an amazing job and have a great format offering interesting and insightful interviews and conversations. I have learned so much about CX from this podcast and has even encouraged me to do formal training on the industry at RMIT. WELL WORTH THE...Read full review »
CX Josh via Apple Podcasts · Australia · 01/21/21
I’m using English for work purposes my whole life, but unfortunately this podcast is unusable for me. Even the intro phrase “This is customer experience leaders” is not acoustically understandable for me. Instead of “leaders”, I can only recognise “leathers”, “laters” or “letters”.
Finnbärle via Apple Podcasts · Germany · 01/17/21
I discovered this podcast 2 weeks ago and have already listened to a tonne of episodes. These guys really know how to deliver a great CX podcast, for the concepts that really help to have a visual they provide links to diagrams and examples. Unlike some of the marketing and business podcasts out...Read full review »
CourtB2020 via Apple Podcasts · Australia · 11/06/20
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