Great format and excellent resource!
The hosts are fun and engaging. They stay focused and get a lot of info from their guests without letting the interview get dry or boring. I love the part of the interview when they ask the guest about books or people who have influenced their CX work. AND they put links to those references in the podcast notes! (The difference between 4 stars and 5, right there!) Thanks, gentlemen. Looking forward to future podcasts.
LunaCX via · 10/12/17
More reviews of Customer Experience Leaders
Great insight into frontline execution strategies from some big names in retail!
Snokiwi via Apple Podcasts · New Zealand · 12/06/17
First came across this podcast through a colleague's recommendation. Great content really well presented. Engaging and informative. Was super thrilled that they wanted to talk to me too. Hope it lives up to the very high standard they have set for themselvesRead full review »
Silent Mumbles via Apple Podcasts · Australia · 01/17/18
Love the format - Concise, valuable and actionable content. Keep em coming!!
Anuj Khatri 12 via Apple Podcasts · Australia · 11/13/17
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