Reviews
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“Carly’s podcasts are so informative and the best part? Her tips are so easy to implement! From using self reflection to understand what makes us happy at work to using “I” instead of “we” when talking about professional experience, Carly breaks down her advice into manageable pieces so that they...”Read full review »
Sarah Vor. via Apple Podcasts ·
United States of America ·
02/22/24
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“This customer success podcast is an invaluable resource that has truly transformed my career trajectory. The insightful discussions and practical tips shared on the podcast have provided me with a solid foundation in customer success and equipped me with the knowledge and skills needed to excel...”Read full review »
Dezijanea via Apple Podcasts ·
United States of America ·
02/22/24
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“I love how Carly gets straight to the point. I’ve listened to 2 episodes and have learned a ton. I would definitely recommend this podcast to current CSMs or those considering a career shift.”
Courtney 3 via Apple Podcasts ·
United States of America ·
02/22/24
“I listen to a lot of professional development podcasts, but I am legitimately excited for Carly’s to come out every week. I’ve listened to each multiple times. What separates Carly’s podcast from others is that she talks about the inputs that produce great outcomes in CS and also personal inputs...”Read full review »
Rube Goldrush via Apple Podcasts ·
United States of America ·
02/21/24
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“I’m loving this podcast so far and can’t wait for more episodes. I’ve found some much value in all the episodes I’ve listened to. But I have to say episode one is so important. I think when we’re in a rush to just get a job, we can forget so basic valuable skills. Carly discussed knowing yourself...”Read full review »
Willib2009 via Apple Podcasts ·
United States of America ·
02/21/24
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“Love the pod, have really seen results from some of the tips in the pod!
So happy to have come across it!”
ggggggggggggjjjjjjj via Apple Podcasts ·
Canada ·
02/21/24
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“It is amazing to hear the most interesting tips, steps and ideas from a person with so many years of experience in CSM, but also very genuine on every single word said. Thanks for the wonderful material! Keep on shinning!”
CamargoF via Apple Podcasts ·
Spain ·
02/21/24
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“Good Day Carly!
First off thank you so much for kicking off and launching this podcast. Thank you for sharing your gifts, talents and wisdom. I found you on LinkedIn and by far the best request to follow addition in my career! You have built up my confidence in the years I have been led by...”Read full review »
Okinana via Apple Podcasts ·
United States of America ·
02/21/24
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“As a transitioning teacher, I am working hard to learn everything I can about the world of CS. Sometimes it is tough to get actual practical info and action steps, and Carly does a great job giving guidance and ideas for preparing myself for securing and enjoying my future role in CS. I look...”Read full review »
TeacherToTech via Apple Podcasts ·
United States of America ·
02/21/24
“I’m an experienced CSM who pivoted into startup Ops only to find myself pivoting back to CS. Carly is the breath of fresh and pragmatic air I needed. Her advice and examples are easy to understand, practical, and directly applicable. Her episode #3 on CSM interviews is spot on and helped me...”Read full review »
lucisupreme via Apple Podcasts ·
United States of America ·
02/21/24
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“I’ve been falling short on my interviews, I know I have the skills but just don’t know how to communicate them. Episode 3 was exactly what I needed to get back on track. Thank you so much, Carly! Can’t wait for the next episode!”
jzerv via Apple Podcasts ·
United States of America ·
02/20/24
“This podcast is a must-listen to anyone involved in customer success and highly recommended for others too as Carly not only gives the most valuable insights on customer success but on how to thrive professionally as well.
Carly is making her podcast straight to the point, interesting and easily...”Read full review »
tinabnguyen via Apple Podcasts ·
Germany ·
02/20/24
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“I follow Carly Agar on LinkedIn and her resources are a treasure trove for anyone in the customer success management field.
Her podcast feels like a 1:1 coaching session, with insightful suggestions and expert guidance. Her engaging style keeps you hooked from start to finish.
Her Customer...”Read full review »
My2Cents_4u via Apple Podcasts ·
Finland ·
02/20/24
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“Carly balances both super useful, strategic advice and specific examples — this makes her content easy to follow and accessible. Grateful to have found Carly during my own transition into tech!”
Kristiana Meyer via Apple Podcasts ·
United States of America ·
02/20/24
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“Carly gives useful, realistic advice to job seekers and current CSMs alike. Her style is no nonsense but easy to relate. Love the extras she puts in the notes. Would highly recommend for anyone looking for a change in career to CSM or anyone who wants to up their professional aptitude as an...”Read full review »
Sahavron via Apple Podcasts ·
United States of America ·
02/19/24
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“Incredibly helpful for any working person in any field! Full of specific and profound advice that I immediately found myself taking notes!! Carly shares memorable anecdotes and easy action items. As an educator, I see the clarity with which she illustrates her points. As an aspiring CSM, the...”Read full review »
New to practice via Apple Podcasts ·
United States of America ·
02/19/24
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“I recently found the podcast and have listened to all episodes within a day.
The content is communicated very well and outlines some very logical, but not that frequently thought of details/insights of the CSM daily work.”
martin_vankov via Apple Podcasts ·
United States of America ·
02/19/24
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“Looking to transition into CSM from nonprofit sector after a 4+ year gap being a stay at home mom. I’m feeling so rusty and this world is new to me. Carly makes it fun and interesting to listen to and I find myself having to hit pause to write down notes for later. Looking forward to the episodes...”Read full review »
Monica RMM via Apple Podcasts ·
United States of America ·
02/19/24
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“I have been following Carly on LinkedIn for a while now and have utilized all of her free resources! Everything she puts out is so valuable and I’m so happy she now has an additional resource in this podcast! I look forward to tuning in each week!”
Asiamc18 via Apple Podcasts ·
United States of America ·
02/18/24
“I absolutely love this podcast! As a CSM all Carly’s episodes are relatable and as a former educator who transitioned from the classroom this is the podcast I needed. Carly provides ideas that can be implemented immediately with examples that don’t leave you guessing. Can’t wait for more episodes!”
Jess18325 via Apple Podcasts ·
United States of America ·
02/17/24
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“Carly provides realistic & engaging content to drive any CSM to succeed. She gives actionable next steps for me to do after each episode. This podcast will continue to fuel my drive to be the best CSM version I can be!”
Rmrzmaria via Apple Podcasts ·
United States of America ·
02/17/24
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“Honestly, I just found Carly, but I’m so happy I did. This podcast has clear and consistent information. Truly a winning Podcast packed with excellent insights, tips, and examples.”
Curvy Chick Yoga via Apple Podcasts ·
United States of America ·
02/15/24
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“I’m currently on maternity leave, and planning a career change, so as I begin my search I’m so glad I came across Carly’s podcast. I listened to the first 3 episodes this afternoon and I felt myself resonating with so much of what Carly has to share. Many head nods later, I feel reinvigorated and...”Read full review »
deeeeeeeeena via Apple Podcasts ·
United States of America ·
02/15/24
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“And Carly’s is one of my favorites. It really comes across when she’s speaking *why* she is a top CSM. I am an early career CSM and it’s important for me to have super in-depth external resources like Carly’s podcast and LI page so I know I’m not stuck in my org’s bubble realm.”
MetzLawthe via Apple Podcasts ·
United States of America ·
02/15/24
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“I’m hooked after my first listen. I have a page full of notes that I know will help in my job search and on the job!”
East Coast Elle via Apple Podcasts ·
United States of America ·
02/15/24
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“Episode #2 is full of great information! I wish I knew many of the things that Carly discusses back when I started my job search.”
MJL CSM via Apple Podcasts ·
United States of America ·
02/15/24
“Having just started on my journey of transition into Customer Success, I stumbled upon the ultimate companion – this podcast. Carly, skillfully navigates the 2024 job market, unravelling the secrets to landing a role in Customer Success. Carley's skill in breaking down each step is...”Read full review »
Viil Hov via Apple Podcasts ·
Great Britain ·
02/15/24
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“Carly uses a mix of personal experience and industry trends/insights to delivery a wildly impactful and value-packed podcast.
Whether you’re trying to break into the CS space or you’re an old dog looking to learn some new trends, Carly has it here for you on the Customer Success Career Coach...”Read full review »
.........14 via Apple Podcasts ·
Canada ·
02/15/24
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“Im a big fan of all her videos, so it was only natural to listen to her podcasts. I love how she always provides a framework to every aspect of the CSM job search. Ep3 was very helpful in understanding the importance of stories to support your experience and the SAR method to structure the...”Read full review »
K_to_the_Y via Apple Podcasts ·
United States of America ·
02/15/24
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“Came across this podcast and it was exactly what I needed! I’ve been struggling in interviews and everything she mentioned in episode 3 resounded with me. Immediately downloaded the other available episodes. Thank you Carly”
Bartyls via Apple Podcasts ·
United States of America ·
02/15/24
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“Carly is great!! She gives great career advice to anyone looking to level up or transition into customer success. Most importantly she’s authentic and honest.
Carly gives you actionable steps on how to present yourself more effectively in todays job market. And don’t worry she can back up her...”Read full review »
Jenna Num via Apple Podcasts ·
United States of America ·
02/14/24
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“I love this podcast. It helped me to over come pre-interview anxiety, all fears were dismantled by Carly’s clear action plans. I’m lucky to have found this content when looking for the new better job”
Nadia_Bil via Apple Podcasts ·
Ukraine ·
02/13/24
“I love how Carly shares actionable tips and tricks from her personal experience working in CS. These episodes are highly recommended for anyone working in the field!”
sil1591 via Apple Podcasts ·
Italy ·
02/13/24
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“Carly Agar is the CSM QUEEN! This podcast is a game changer and even more amazing working 1:1 with her. Here’s your sign - go listen now!”
Lg7975 via Apple Podcasts ·
United States of America ·
02/13/24
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“I'm looking for a new CSM job and Carly's tips have helped me a lot to strategically direct my career. it's incredible!”Read full review »
lucasxsma via Apple Podcasts ·
Brazil ·
02/13/24
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“I’m hoping to move into CSM from education, and I’m enjoying listening to this podcast. It’s full of super useful information, but it’s also easy to listen to and very engaging. Carly’s persona is perfect for this platform.”
LeStrangeBird via Apple Podcasts ·
United States of America ·
02/11/24
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“Carly gives the best advice in Episode 1 that I wish I paid attention to earlier in my career.
These are tools for life and not just your career.
Be intentional and thoughtful. Don’t leave it to chance.
Carly gives it straight and simple.”
myopinepods via Apple Podcasts ·
United States of America ·
02/11/24
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“Carly has great, clear cut advice for anyone in a CSM role or thinking about one.”
5elephant5 via Apple Podcasts ·
United States of America ·
02/10/24
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“Thank you Carly for sharing all of your tips, it really helps me to change my career path ! Kisses from France”
nanousop via Apple Podcasts ·
France ·
02/10/24
“Wherever you are in your journey to land a Client Solutions role - from an industry veteran to someone looking to pivot in- this is the podcast for you! The market has changed significantly in the past few years, and Carly’s advice is current, relevant, and critical so you don’t waste time or...”Read full review »
Roseanne from LA via Apple Podcasts ·
United States of America ·
02/10/24
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“Carly Agar's podcast is an absolute gem for anyone looking to level up their career game in customer success. At the end of each episode. I've found myself equipped with practical advice that I can implement right away.
Carly's expertise shines through as she covers a wide range of...”Read full review »
DreBlue100 via Apple Podcasts ·
United States of America ·
02/09/24
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“I am a social worker who was no longer passionate about clinical work. I am currently working on pivoting into the world of CSM. I stumbled across this podcast and it has been insightful and helpful with growing my knowledge and understanding about a CSM role. I am grateful I came across this...”Read full review »
thatsfun via Apple Podcasts ·
United States of America ·
02/09/24
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“I’ve been following Carly on LinkedIn for a few months now, and she is a wealth of knowledge. I was so happy to see she started a podcast, and it has exceeded my expectations. I am someone who is hoping to transition into customer success, and so far this is the only podcast I’ve found that helps...”Read full review »
Amandaaaa87 via Apple Podcasts ·
United States of America ·
02/09/24
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“I have been lurking on linked in passively learning about CSM for quite some time. Carly and her podcast has really lit the fire in me to follow my dreams and go for the career change. I have already learned so much and am no longer intimidated. THANK YOU, Carly!!”
toddddly via Apple Podcasts ·
United States of America ·
02/09/24
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“There are so many helpful tips in each episode. I really love how Carly pushes for self advocacy. It’s something I’ve struggled to do in my work experience so far, but will implementing going forward. No more being miserable at work!!”
longlivethekinh via Apple Podcasts ·
Canada ·
02/09/24
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“So excited for this podcast! As someone who is interested in landing a job in Customer Success I have already learned so much from Carly’s episodes. Whether you are new to the field or a seasoned pro I promise you will find so much value in this podcast.”
brina nell via Apple Podcasts ·
United States of America ·
02/09/24
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“I really enjoy listening to the podcast Customer Success Career Coach with Carley. She offers great insights around Customer Success.”
Zillow Customers via Apple Podcasts ·
United States of America ·
02/09/24
“Carly makes some great points on things to look out for when entering the job market. There were so many points she made that were the opposite of what I was doing. This Insight is helping me steer down a different road already and I am not currently actively working with Carly and her coaching...”Read full review »
Dancing CSM via Apple Podcasts ·
United States of America ·
02/09/24
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“Brilliant first episode. It helped me to clear my mind and understand my needs for my next role Thank you, Carly, for all your insights.”
Stein. A via Apple Podcasts ·
Great Britain ·
02/08/24
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“Great show for every CS Professional”
Mohit_Khera via Apple Podcasts ·
Canada ·
02/08/24
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