118. Lessons from Zappos - Elevating AI Integration for Next-Level

118. Lessons from Zappos - Elevating AI Integration for Next-Level Retail Customer Service | Alex Genov

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How can your business harness AI to improve customer experience without losing personalization? What strategies can lead to breakthroughs in understanding and serving your customers better? Get the answers on Doing CX Right, as host Stacy Sherman and guest expert Alex Genov discuss the transformative impact of AI on customer relations. They dissect the power of AI in enhancing personalization, analyzing feedback, and offering predictive insights that can propel your customer service to new heights. Explore actionable ways to employ AI while maintaining a strong focus on customer trust and loyalty. Learn more at . Sponsored by -a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions supported by 40,000 amazing employees spanning 10 countries. Learn more at iQor.com

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