Reviews
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“Lauren is an empathetic host with vast knowledge in the customer experience space. She does a great job pulling out information from guests and framing it in a relatable way.”
Researchermeghan via Apple Podcasts ·
United States of America ·
09/25/24
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“This is a complex topic and Lauren makes it compelling and intriguing across a wide range of guests.”
Nickmzz via Apple Podcasts ·
United States of America ·
06/19/24
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“I was a speaker on one of the earlier podcasts and really enjoyed it, but now I am an avid listener of experts of experience - I highly recommend having a listen!”
rudeone82 via Apple Podcasts ·
Australia ·
06/11/24
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“Experts of Experience is a great show and Lauren does a great job of making guests feel comfortable and eliciting insights from them.”
AdrianSwinscoe via Apple Podcasts ·
Great Britain ·
06/05/24
“The customer experience is and will always be at the center of the marketing journey..I love hearing from these brilliant cx leaders on the front lines.”
Snervin via Apple Podcasts ·
United States of America ·
06/04/24
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“For anyone looking for great insights into best in class CX initiatives and companies, this a great podcast led by a wonderful moderator.”
LucySF via Apple Podcasts ·
United States of America ·
06/04/24
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“Insightful tips from industry experts. Highly recommend.”
MegMB444 via Apple Podcasts ·
United States of America ·
06/03/24
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“I got a chance to be guest No. 3 on the Experts of Experience around Rethinking Customer Support. It was a fantastic experience and the feedback from my podcast has been amazing. Certainly a highlight for me to share my vision”
NigePipes via Apple Podcasts ·
New Zealand ·
05/30/24
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sunny_daysie via Apple Podcasts ·
United States of America ·
10/30/23
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“What a timely show that provides unique insights into customer experience by highlighting the valuable lessons learned from industry pros. It's a must-listen for those seeking to improve their understanding of customer-centric approaches and challenges. Highly recommend!”Read full review »
iMatt1980 via Apple Podcasts ·
United States of America ·
10/26/23
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“The guests actually provide interesting insights and I really like how the host shares her own experiences. Great podcast all around!”
Lace1440 via Apple Podcasts ·
United States of America ·
10/25/23
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