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NobelBiz Studios
First Contact
Stories of the Call Center
Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the contact center industry.
Listen now
Ratings & Reviews
Great stories
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“Love how this podcast blends actionable insight with personal storytelling. Really good!”
carlstuerke via Apple Podcasts ·
United States of America ·
10/19/23
Contact Center Content
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“Love this Podcast ! Very great insights for the Contact Center Space !”
Minehaloreach via Apple Podcasts ·
United States of America ·
10/19/23
Recent Episodes
Tune in as we sit down with Josh Feast, the innovative mind behind Cogito, to discuss the transformative impact of technology on human emotions and connections within the fast-paced world of call centers.
Josh shares invaluable insights into the development and application of AI and real-time...
Published 03/06/24
Published 03/06/24
This is episode 1, Season 5 of First Contact Podcast: Stories of the Call Center! We're thrilled to bring you an incredible journey into the heart of customer service, with our special guest, Francis, a visionary leader with over 30 years of groundbreaking experience in the contact center...
Published 02/07/24
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