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NobelBiz Studios
First Contact
Stories of the Call Center
Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the contact center industry.
Listen now
Ratings & Reviews
Great stories
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“Love how this podcast blends actionable insight with personal storytelling. Really good!”
carlstuerke via Apple Podcasts ·
United States of America ·
10/19/23
Contact Center Content
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“Love this Podcast ! Very great insights for the Contact Center Space !”
Minehaloreach via Apple Podcasts ·
United States of America ·
10/19/23
Recent Episodes
In this episode of First Contact: Stories of the Call Center, we sit down with Colleen Beers, a dynamic leader with over 20 years of experience in transforming the contact center and CX industry.
From her journey from a call center agent to a top executive, Colleen shares invaluable insights on...
Published 11/13/24
In this episode of First Contact: Stories of the Call Center, host Christian Montes sits down with marketing trailblazer Sara Malo to discuss her inspiring journey and her role in transforming the lead generation industry.
As VP of Partnerships at Lead Generation World, President of LinkUnite,...
Published 10/16/24
Published 10/16/24
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