Reviews
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“As a constant listener of podcasts, I really love this one! This show has proven to be a valuable resource for anyone passionate about customers and building exceptional customer journeys. The hosts always offer fresh insights and enthusiasm to each episode! Highly recommended!”
Claudia1987-milan via Apple Podcasts ·
Italy ·
01/23/24
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“Great podcasts from the CX team at forrester..”
TSNH1 via Apple Podcasts ·
Great Britain ·
01/23/24
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“Love this podcast! Great information and insights and the Forrester speakers are polished and well-spoken. However, the audio quality is mediocre at best. Audio isn’t properly normalized, especially from episode-to-episode and mic quality runs the gamut of bathroom + laptop mic acoustics to...”Read full review »
XSTeknique via Apple Podcasts ·
United States of America ·
08/26/23
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“I always learn something from the episodes and I really appreciate the expertise from the guests.”
christophtrappe via Apple Podcasts ·
United States of America ·
03/11/22
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“Jenny, Sam and their guests provide some incredibly actionable and compelling content on how to effectively grow your business through world-class CX.
Highly recommend listening and subscribing to The CX Cast if you want the knowledge AND mindsets to build a brand customers flock to (and reach...”Read full review »
J. Barshop via Apple Podcasts ·
United States of America ·
09/20/18
“Nice summary of customer experience topics and issues each week.”
ssjonesy via Apple Podcasts ·
United States of America ·
11/08/15
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“Fun and educational!”
Scrambled Editor via Apple Podcasts ·
United States of America ·
05/12/15
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