Difficult conversations are almost always about something under the surface, and hidden. In his third Massey Lecture, Ian Williams illustrates what we’re listening for isn’t always obvious. He explains how personal conversations aren't about finding answers — it's for communion.  

In his second Massey Lecture, Ian Williams explores the power of conversation with strangers. He says humanity comes out when interacting with them. But how do we open ourselves up to connect with strangers while safeguarding our personal sovereignty? Williams believes we can learn a lot from our...