In this episode, Tracey Newman and Dan Bentley speak with Jamie Hodgson, CEO of Chrysalis Transformation Hub within Key Assets Australia. He discusses how Chrysalis is taking a shared service approach to build innovation capability within the organisation, with their first initiative focusing on co-designing with young people on the 'Voice of the Child'. Here is a taste of what Tracey and Dan cover in the conversation: Chrysalis was set up to disrupt and innovate within the organisation using...

In this episode, Tracey Newman and Dan Bentley speak with Rachael Cook, founder of Inclusee, discussing how her organisation provides social connection services to older Australians and refocused their model and operations based on their mission to reduce social isolation. They share how clarifying their purpose allowed them to innovate and impact more participants through virtual programs and a remote workforce nationally. Here is a taste of what Tracey and Dan cover in the...

In this episode, Tracey Newman and Dan Bentley talk about why every organisation needs an innovation process.  They also cover what a good innovation process looks like and some things leaders should think about when setting one up. Here is a taste of what Tracey and Dan cover in the conversation: Empowering people through an innovation process is crucial for organisations to be innovative and impactful. Innovative and impactful organisations enable their people to create change by providing...

In this episode, Tracey Newman and Dan Bentley discuss when it makes sense to bring in consultants for social innovation projects. They highlight the benefits consultants can provide through fresh perspectives, specialised expertise, driving change, reducing risks, and building long-term organisational capacity. Here is a taste of what Tracey and Dan cover in the conversation: Benefits of consultants for social innovation projects: fresh perspectives, specialised knowledge, driving needed...

In this episode, Tracey Newman and Dan Bentley speak with Claire Rogers, founder of Oho, discussing her organisation's mission to prevent unsuitable people from working in care industries through automating ongoing credential monitoring of staff. She shares her career journey and how Oho helps care organisations validate the credentials of over 111,000 staff members, covering 2.9 million people receiving care. Here is a taste of what Tracey and Dan cover in the conversation: Claire Rogers...

In this episode, Tracey Newman and Dan Bentley discuss the additional supports needed beyond training to truly enable collaboration and shared decision making with stakeholders. It explores the importance of things like creating space, using tools and templates, establishing engagement groups, setting remuneration policies, and providing organisational clarity. Here is a taste of what Tracey and Dan cover in the conversation: Training alone is not enough to enable collaboration and shared...

In this episode, Dan Bentley and Tracey Newman are joined by Kyle Behrend the founder and director of NFPS.AI.   Kyle's business is educating and empowering not for profits on practical applications of artificial intelligence, and explores both the opportunities and challenges for non-profits in leveraging AI for increased impact and efficiency. Here is a taste of what Tracey, Dan and Kyle cover in the conversation: Kyle introduces himself and his work with nfps.aiDiscussion around...

In this episode, Tracey Newman and Dan Bentley discuss strategies for the new year and how as a leader you can create the right culture for innovation. Here is a taste of what Tracey and Dan cover in the conversation: Creating a culture of innovation through creative leadership strategies Using the CIA method (Communications, Interactions, Alignment) to link all conversations and interactions to organisational missionHaving an adaptive and flexible leadership style to suit different...

In this episode, Dan Bentley and Tracey Newman are joined by Aron Mercer,  co-founder and chief growth officer at Xceptional.   Xceptional is an organisation that connects Neurodivergent people with employment opportunities, and trains employers on how to be more inclusive with Neurodivergent employees. Here is a taste of what Tracey, Dan and Aron cover in the conversation: What are some of the barriers for Neurodivergent people in gaining employment?Tips for employers for creating the...

In this episode, Tracey Newman and Dan Bentley discuss the underused tool that NFP's have in abundance, Mission Focus. Here is a taste of what Tracey and Dan cover in the conversation:  What is Mission Focus and why is it important?Why are some leaders not focused on being Mission Focused, even though it is abundant in the sector and critical for innovation?The importance around setting an ambitious goal and prioritising where we spend our resourcesThe 5 areas of being Mission Focused and how...

In this episode, Dan Bentley and Tracey Newman are joined by Kat Dekker, co-founder and director at Give Industries.  Give Industries are an electrical company set up as a social enterprise, who gives 100% of their profits to good causes. Here is a taste of what Tracey, Dan and Kat cover in the conversation:  A bit about Give Industries. What they do and how they do itThe important role electricians can play in creating a more sustainable worldThe sorts of organisations Give Industries give...

In this episode, Tracey Newman and Dan Bentley discuss how and why you should have a balanced approach to implementing innovation. Here is a taste of what Tracey and Dan cover in the conversation:  The concept of balance within innovationWhy its important to align your teams on why they should innovateWhat's required of leadership to create a culture of innovationThe role your clients play in balanced innovationThe top tools and resources you need to ensure innovation can happen in your...

In this episode, Tracey Newman and Dan Bentley discuss consistency and how it relates to innovation.  Here is a taste of what Tracey and Dan cover in the conversation:  The difference between consistency and intensive effortsHow operational routines can help your organisation drive innovationBuilding innovation into the way that your organisation worksMaking innovation part of everyone's jobLinks from the episode​: Co-design For Impact - Co-design Training: Click hereThe Impacto Consulting...

In this episode, Dan Bentley and Tracey Newman are joined by Filipa Bellette, a functional medicine practitioner, clinical nutritionist and coach.  Known for helping busy entrepreneurs and leaders to avoid body burn out. Here is a taste of what Tracey, Dan and Filly cover in the conversation:  The role stress and being overly busy play in leaders not being innovative in their workHow common patterns such as high achieving, overdoing, perfectionism and people pleasing can be a recipe for...

In this episode, Dan Bentley and Tracey Newman are joined by Andrea Comastri, the CEO and Co-Founder at Hotel Etico, Australia's first social enterprise hotel, based in the Blue Mountains that employs and trains young people with disability. Here is a taste of what Tracey, Dan and Andrea cover in the conversation:  How Hotel Etico was created and how the idea was brought across from Italy to AustraliaA bit about how the hotel works with young people and how it assists them in gaining...

In this episode, Dan Bentley and Tracey Newman are joined by Jane Hodgkinson, the Treasurer and a volunteer at a local radio station Wild Horse Radio in rural Queensland, Australia.  Jane shares with us how the team are transforming the 20 year old community radio station, by including the voice of their community of listeners in their decision making for the future. Here is a taste of what Tracey, Dan and Jane cover in the conversation:  A little bit about Wild Horse Radio, why it needed...

In this episode, Dan Bentley and Tracey Newman are joined by Chris Kerrisk, the Co-founder at Cérge.  A technology company that is making it easier for people with disability to participate in the community, through giving service providers the helpful information they need to know about them before they arrive. Here is a taste of what Tracey, Dan and Chris cover in the conversation:  The background of how Cérge was created and why they chose to build an app for people with disabilityHow...

In this episode, Tracey and Dan discuss the mindset required across an organisation to deliver excellent customer experiences. Here is a taste of what Tracey and Dan cover in the conversation:  What is a client centric mindset and why is it important?Having an organisational understanding that focusing on your clients is the way to improve the organisationWhy craving client feedback and acting on it is importantUsing client insights to drive strategic decisionsUnderstanding the different...

In this episode, Dan Bentley and Tracey Newman are joined by Steph Bradshaw, who is a lived experience worker and is training as a social worker in health care. Steph shares with us her experiences and some tips on how to ensure you can best work with people with lived experience in similar roles. Here is a taste of what Tracey, Dan and Steph cover in the conversation:  How lived experience workers work together with clinicians and the role they each play in the partnershipWhat a day in the...

In this episode, Dan Bentley and Tracey Newman are joined by Guy Turnbull, the Managing Director at VIVA Mutual Foundation Limited. An Adelaide based NDIS provider that delivers high quality support services by having strong and engaged relationships between workforce, clients and community. Here is a taste of what Tracey, Dan and Guy cover in the conversation:  The background of how VIVA was created, and what makes it different to other NDIS service providersHow Guy and his team used a...

In this episode, Tracey and Dan discuss their top tips to make sure you get the most out of your strategic planning. Here is a taste of what Tracey and Dan cover in the conversation:  The common mistakes people make when creating their strategyGetting clear on what you want to achieve from your strategic plan, before starting to develop itUnderstand what your strategic direction is, don't just come up with initiatives Ensure you have goals that can be measured, but don't choose goals just...

In this episode, Tracey and Dan discuss what the 'co' in co-design really means in practice. Here is a taste of what Tracey and Dan cover in the conversation:  Is co-design just about designing with people with lived experience or is it also about also including other voices such as experts and stakeholders?What is the role of power dynamics when co-designing and how do you ensure that all voices can be included and power is shared?Examples on ways experts can work with people with lived...

In this episode, Tracey and Dan debate the topic, that if the conditions for co-design aren't perfect, whether you should do it or not. Here is a taste of what Tracey and Dan cover in the conversation:  Thoughts on why you should or shouldn't co-design even if its not perfectWhat is the agreed definition of co-design?Do you have to follow the whole co-design process or can you use elements?Can you only co-design if you are a certified and experienced facilitator? What if you can't access...

In this episode, Dan Bentley and Tracey Newman are joined by Tom Dawkins, the Co-founder & CEO of innovation for good catalyst StartSomeGood. StartSomeGood help people design and launch social enterprises and impact projects, and Tom talks to us about all things impact investing and how it can support social innovation. Here is a taste of what Tracey, Dan and Tom cover in the conversation:  A bit of an understanding of the current social enterprise and social impact funding landscape in...

In this episode, Dan Bentley and Tracey Newman are joined by Vicki Miller, the CEO at the Shake It Up Australia Foundation, Australia's largest non government funder of Parkinson's research.  Vicki shares how her team collaborate across the world to get the best outcomes for people with Parkinson's. Here is a taste of what Tracey, Dan and Vicki cover in the conversation:  A bit about Vicki's background and how she played a key role in the creation of the famous Jeans for Genes campaignThe...