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Chris Deferio
Keys To The Shop
Equipping Coffee Retail Professionals
Keys to the Shop is a podcast designed to provide the coffee retail professional, with insights, inspiration, and the tools you will need to grow and advance your coffee career or coffee business. Together we learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about barista work, management, leadership, personal development, and anything else that will help you achieve success.
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Ratings & Reviews
4.8 stars from 210 ratings
a friends dad got me into this podcast and so glad he showed me it! Truly love it and so many great tips because i work at a cafe! Thank you for blessing the world with this podcast! love from Miramichi, New Brunswick, Canada.
katie jardine via Apple Podcasts · Canada · 01/10/21
Great information
Keys to the shop is a great podcast for the coffee industry. I enjoy listening to them while driving, I find it offers insights form industry leaders that Chris interviews. He asks meaningful questions to his guests and digs deeper with follow-up questions. Chris provides great tips and insight...Read full review »
mys2000 via Apple Podcasts · United States of America · 12/30/20
Wonderful Resource!
When I was working as a barista, this podcast was so valuable to me! Even though I no longer work in coffee, it is still a valuable resource as I grow as a leader and work in customer service. Fantastic podcast, even if you’re just looking to learn more about the specialty coffee industry.
BJ Elswick via Apple Podcasts · United States of America · 12/27/20
Recent Episodes
How do I make more money? Which areas of the business can I adjust to increase my profitability? These are the questions on the minds of most coffee entrepreneurs. Running a coffee bar means you make your money via low profit margins that compound when scaled. It is not as easy as simply...
Published 04/08/21
When we serve coffee, who are we serving? If you were to listen in on many conversations about coffee over the counter you would think we are just serving ourselves based on the narrow range of coffees we tend to favor as professionals. We serve both the customer and the farmers interest and how...
Published 04/08/21
Welcome to the next episodes in the "Thinking Differently" series brought to you by Ground Control! On today's episode we are going to be talking with the co-founder of Pause Coffee House in Sacramento California, Paul Magda! Paul and his business partner Edward are 1st generation immigrants...
Published 04/06/21
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