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Chris Deferio
Keys To The Shop
Equipping Coffee Shop Leaders
A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.
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Ratings & Reviews
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4.8 stars from 301 ratings
Valuable experience & guidance
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“I’ve been in food service operations for 40 years and Chris’s podcast has be so helpful for my new venture in opening a coffee shop!
Thanks & gratitude to Chris, and all his guests for so many answers to my questions!”
dishboyroy via Apple Podcasts ·
United States of America ·
01/14/24
Thank You!
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“We are getting ready to open our dream and first coffee shop. Love the coffee content of course but also love the company culture content and business tips. @todandcoppercoffee appreciates you!”
WadeHugginsMusic via Apple Podcasts ·
United States of America ·
02/11/23
My coffee industry university.
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“I have been given an invaluable foundation to pursue my coffee service dreams with confidence. These episodes will continue to be a text book I refer back to for the tried-and-true principles that make for success in hospitality”
damanesr via Apple Podcasts ·
United States of America ·
12/09/22
Recent Episodes
Ah the age old debate.
Should you hire someone who is experienced working in coffee? On onhand they have skills that may be helpful and on the other they might have bad habits you need to address.
Or should you hire someone without experience? Their first exposure to coffee will be at your...
Published 11/14/24
Published 11/14/24
When you think about the things that make the biggest difference in culture, hospitality experience, staff morale and the profitability of your coffee shop, you would be forgiven for being overwhelmed. There are so many moving parts in food and beverage operations it's hard to know what lever to...
Published 11/12/24
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