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Chris Deferio
Keys To The Shop
Equipping Coffee Shop Leaders
A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.
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Ratings & Reviews
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4.8 stars from 297 ratings
Valuable experience & guidance
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“I’ve been in food service operations for 40 years and Chris’s podcast has be so helpful for my new venture in opening a coffee shop!
Thanks & gratitude to Chris, and all his guests for so many answers to my questions!”
dishboyroy via Apple Podcasts ·
United States of America ·
01/14/24
Thank You!
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“We are getting ready to open our dream and first coffee shop. Love the coffee content of course but also love the company culture content and business tips. @todandcoppercoffee appreciates you!”
WadeHugginsMusic via Apple Podcasts ·
United States of America ·
02/11/23
My coffee industry university.
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“I have been given an invaluable foundation to pursue my coffee service dreams with confidence. These episodes will continue to be a text book I refer back to for the tried-and-true principles that make for success in hospitality”
damanesr via Apple Podcasts ·
United States of America ·
12/09/22
Recent Episodes
Today on Founder Friday are exploring the story of Three Keys Coffee in a wonderful conversation with the founders, Kenzel and Tio Fallen!
Kenzel Fallen is Co-Founder and CEO of Three Keys Coffee. Originally from Cincinnati, OH, Kenzel received a BA in Economics from Duke University and an MBA...
Published 09/27/24
Workflow on the coffee bar is one of the most important things to design when considering how we will deliver excellent service and quality to our customers. Not only is it important to design your menu first and make the café design prioritize the production of that menu but you must also create...
Published 09/25/24
Published 09/25/24
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