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Chris Deferio
Keys To The Shop
Equipping Coffee Retail Professionals
Keys to the Shop is a podcast designed to provide the coffee retail professional, with insights, inspiration, and the tools you will need to grow and advance your coffee career or coffee business. Together we learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about barista work, management, leadership, personal development, and anything else that will help you achieve success.
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Ratings & Reviews
4.8 stars from 259 ratings
Very thoughtful and high quality podcast. If every barista listened to this show specialty coffee would be on much higher level!
dkh141 via Apple Podcasts · United States of America · 08/16/22
Chris Deferio and his incredibly knowledgeable guests are changing what it means to be a specialty retail business. Made of great tips, authenticity, and insight you won’t find anywhere, Keys To The Shop is a wonderful show! Keep up the great work!
Adarcus via Apple Podcasts · United States of America · 08/03/22
This show has helped me be a better manager/owner in too many ways to share. Absolutely a must listen if you’re in the coffee industry in a leadership role.
kristabbbbbbbbb via Apple Podcasts · Canada · 07/14/22
Recent Episodes
I am excited to present to you another great interview with an inspirational founder! This time we get to hear the story of the founding an development of a business that has long been a pillar of specialty coffee in the U.S.. We are talking with Tony Dreyfuss, Co-Founder of the award winning...
Published 09/30/22
One of the top questions I get asked is about how to improve employee morale. As someone who has conducted and sat through his fair share of meetings designed around this issue,  I can tell you with a fair degree of certainty what does not work.  On todays Shift Break we will be talking about...
Published 09/29/22
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