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Chris Deferio
Keys To The Shop
Equipping Coffee Shop Leaders
A coffee podcast providing coffee shop owners and leaders, with insights, inspiration, and the tools you need to grow and advance your coffee business or coffee career. We learn from experts both in and outside the coffee industry as they deliver specific, practical, and actionable advice about ownership, optimization, profitability, barista work, employee culture, management, scaling, leadership, personal development, and anything else that will help you achieve success in the coffee shop.
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Ratings & Reviews
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4.8 stars from 296 ratings
Valuable experience & guidance
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“I’ve been in food service operations for 40 years and Chris’s podcast has be so helpful for my new venture in opening a coffee shop!
Thanks & gratitude to Chris, and all his guests for so many answers to my questions!”
dishboyroy via Apple Podcasts ·
United States of America ·
01/14/24
Thank You!
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“We are getting ready to open our dream and first coffee shop. Love the coffee content of course but also love the company culture content and business tips. @todandcoppercoffee appreciates you!”
WadeHugginsMusic via Apple Podcasts ·
United States of America ·
02/11/23
My coffee industry university.
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“I have been given an invaluable foundation to pursue my coffee service dreams with confidence. These episodes will continue to be a text book I refer back to for the tried-and-true principles that make for success in hospitality”
damanesr via Apple Podcasts ·
United States of America ·
12/09/22
Recent Episodes
How many times have we fallen prey to assumptions about one another in the cafe that end up creating needless strife and hold back progress at maybe the most critical point in the supply chain? Answer, too many times to count. We create these characterizations and generalizations at our own peril...
Published 05/01/24
Published 05/01/24
Being technically skilled as a leader is a small part of what makes one effective. The larger part of cafe effective leadership has to do with emotional skill and how we either create or destroy relationship in the daily life of our coffee businesses. The impact of our over-focus on technical...
Published 04/30/24
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See hourly chart positions and more than 30 days of history.
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