Reviews
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“I’ve been in food service operations for 40 years and Chris’s podcast has be so helpful for my new venture in opening a coffee shop!
Thanks & gratitude to Chris, and all his guests for so many answers to my questions!”
dishboyroy via Apple Podcasts ·
United States of America ·
01/14/24
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“We are getting ready to open our dream and first coffee shop. Love the coffee content of course but also love the company culture content and business tips. @todandcoppercoffee appreciates you!”
WadeHugginsMusic via Apple Podcasts ·
United States of America ·
02/11/23
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“I have been given an invaluable foundation to pursue my coffee service dreams with confidence. These episodes will continue to be a text book I refer back to for the tried-and-true principles that make for success in hospitality”
damanesr via Apple Podcasts ·
United States of America ·
12/09/22
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“Chris brings such a wealth of knowledge to the table, especially for young people like me. There are so many young baristas with dreams of starting our own shops someday, and this podcast provides so much raw data and accuracy that help understand the market and dissect what it would really take...”Read full review »
Noah 4579😃 via Apple Podcasts ·
United States of America ·
11/12/22
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“Chris does the best overarching coffee podcast. There’s something for everyone and he presents it in the most accessible way possible!”
M. Christopher Ryan via Apple Podcasts ·
United States of America ·
10/27/22
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“Very thoughtful and high quality podcast. If every barista listened to this show specialty coffee would be on much higher level!”
dkh141 via Apple Podcasts ·
United States of America ·
08/16/22
“Chris Deferio and his incredibly knowledgeable guests are changing what it means to be a specialty retail business. Made of great tips, authenticity, and insight you won’t find anywhere, Keys To The Shop is a wonderful show! Keep up the great work!”
Adarcus via Apple Podcasts ·
United States of America ·
08/03/22
“This show has helped me be a better manager/owner in too many ways to share. Absolutely a must listen if you’re in the coffee industry in a leadership role.”
kristabbbbbbbbb via Apple Podcasts ·
Canada ·
07/14/22
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“I am so glad I found this podcast. There are so many relavent topics as I grow my coffee business and expand and have more needs within my stores.”
Abby Korth via Apple Podcasts ·
United States of America ·
05/24/22
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“Makes me feel more connected to the coffee industry with great interviews from an insider’s business perspective. Pairs especially well with coffee”
A S (apple) via Apple Podcasts ·
United States of America ·
05/16/22
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“As a first time cafe owner this has been such an encouraging and inspiring podcast.”
theblackbanshee via Apple Podcasts ·
United States of America ·
03/07/22
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“Quality podcast. Great advice. Shows span the entire operation of a coffee shop and beyond.”
St Inies via Apple Podcasts ·
United States of America ·
01/22/22
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“What a fantastic resource! Thank you!”
Kazbi via Apple Podcasts ·
Great Britain ·
01/19/22
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“I have been listening for a little while now, I am a small business owner of two different businesses and I find you have made me more aware of how I conduct my businesses, I love the content and thank you for sharing with us”
Chieffyweefy via Apple Podcasts ·
Canada ·
09/13/21
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“Chris has created one of the best resources available to coffee professionals. His content is wide ranging, covering everything from people management in a cafe setting to operating a successful wholesale roasting business. He brings in subject matter experts from inside and outside the coffee...”Read full review »
adamdmon via Apple Podcasts ·
United States of America ·
07/05/21
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“One of the first resources I found when dreaming of opening our shop Cannon Coffee was Keys to the Shop! Every episode is informative and full of takeaways that you can help shape your coffee shop career.”
Reesecpiece via Apple Podcasts ·
United States of America ·
04/17/21
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“a friends dad got me into this podcast and so glad he showed me it! Truly love it and so many great tips because i work at a cafe! Thank you for blessing the world with this podcast!
love from Miramichi, New Brunswick, Canada.”
katie jardine via Apple Podcasts ·
Canada ·
01/10/21
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“Keys to the shop is a great podcast for the coffee industry. I enjoy listening to them while driving, I find it offers insights form industry leaders that Chris interviews. He asks meaningful questions to his guests and digs deeper with follow-up questions. Chris provides great tips and insight...”Read full review »
mys2000 via Apple Podcasts ·
United States of America ·
12/30/20
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“When I was working as a barista, this podcast was so valuable to me! Even though I no longer work in coffee, it is still a valuable resource as I grow as a leader and work in customer service. Fantastic podcast, even if you’re just looking to learn more about the specialty coffee industry.”
BethanyJRoberts via Apple Podcasts ·
United States of America ·
12/27/20
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“I am so glad I found Keys to the Shop. This podcast has helped me with management, information and just growing in the coffee world. Thank you so much for creating this podcast!”
Smitty4ya via Apple Podcasts ·
Canada ·
11/25/20
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“Keys to the shop is consistently one of the best resources for coffee shop owners, roasters, and business owners in the coffee industry! Chris is a great host and always has interesting guests and great topics. If you want to run a successful coffee business, you NEED this podcast.”
Kennyr.smith via Apple Podcasts ·
United States of America ·
11/04/20
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“I’ve been listening for about a week now and I’ve already found so many pieces of advice I can take action on. Golden nuggets for everyone!”
Kenneth Nolan via Apple Podcasts ·
United States of America ·
11/03/20
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“The information in Keys to the Shop is priceless for me as a future startup. But it’s not all about coffee. There’s a great mixture of professional development here and business sense. I appreciate the balance in the conversations between the host and his guests. Easy to listen to while commuting.”
Selevision via Apple Podcasts ·
United States of America ·
10/30/20
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“Started listening to this podcast recently and it’s one of my new favorites!”
T-weave via Apple Podcasts ·
United States of America ·
10/26/20
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“This is absolutely the best podcast about coffee that there is. How in the world do they not have more than 200 reviews is beyond me. Thank you for helping me advance my understanding of the specialty coffee industry in my business and with my coffee related friends.”
MarvelRedSox via Apple Podcasts ·
United States of America ·
10/24/20
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“I often wonder how Chris continues to come up with the topics and content he does, but I’m so glad he does because hearing from so many perspectives is so valuable. Chris is approachable and very thoughtful and helpful, and there are always helpful lessons I take away from his episodes. Cannot...”Read full review »
M. Vegter via Apple Podcasts ·
United States of America ·
10/15/20
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“Thank you for creating this podcast, this is great for from cafe owner, manager to the shop staff. Everyone can be benefited by listening and understanding the advice!
Thanks Chris! I love this show.”
Sanwy9425 via Apple Podcasts ·
Germany ·
10/15/20
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“Passion + Insights = Awesomeness”
Chipflavours via Apple Podcasts ·
Australia ·
10/13/20
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“My husband and I are new coffee house owners, and we have loved listening to every episode of this podcast!”
candace.aaker via Apple Podcasts ·
United States of America ·
10/06/20
“Every episode is engaging, with interesting information and applicable tips for cafe owners (future or present) and every day coffee geeks who enjoy learning more about the industry.”
Aimershaprink via Apple Podcasts ·
United States of America ·
10/01/20
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“This show is focused on coffee shop business owners and managers, but many of the topics Chris speaks to on this show apply to any retail business. I was fortunate to be a guest on his show, as he is a great host with a genuine desire and ability to help small business owners succeed.”
HenryLopez@TheHowOfBusiness via Apple Podcasts ·
United States of America ·
09/15/20
“Thank you so much Chris for putting the time into diving into so many details about business ownership specifically to coffee industry. As a new business owner I am so appreciative of this podcast because it feels like having a friend that is walking me through so many things I hadn’t thought of....”Read full review »
katiekjones via Apple Podcasts ·
United States of America ·
09/07/20
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“Easy to hear, So many information! Thank you!
Greetings from Indonesia👍”
laurahtg via Apple Podcasts ·
Indonesia ·
06/14/20
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“Chris hosts guests that dive deep into topics spanning all aspects of the coffee industry and beyond. He also delivers shorter podcasts that are effectively free consulting sessions. One of my consistently favorite podcasts.”
Brett M Turner via Apple Podcasts ·
United States of America ·
04/08/20
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“Thank you for having Noa! Was very interesting!”
Mowgli from israel. via Apple Podcasts ·
Israel ·
03/10/20
“I’m the owner of specialty coffee shop and dry bar. I have been listening to this podcast for a few yeas now. Chris interviews professionals from wide verity of fields which provides a unique prospective. He is a veteran of special coffee industry who is eager to share his knowledge for the...”Read full review »
Rockstartraplerbip via Apple Podcasts ·
United States of America ·
02/26/20
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“I’m getting ready to open up my own small coffee shop, plus I love all things coffee - this podcast covers all you’re wanting and or needing to know! Very professional, very well done! Thank you Keys to the Shop!”
RevDottie via Apple Podcasts ·
United States of America ·
01/31/20
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“I was looking for podcasts about starting a coffee shop to running one & basically everything in between, and this by far is the best one. I love all of your interviews with real shop owners and other interesting people. Everyone is amazing. You have given me the hope and courage to soon...”Read full review »
tinkymo25 via Apple Podcasts ·
United States of America ·
07/28/19
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“I’ve been binging Keys to the Shop since I found it. As someone who is passionate about coffee, has always dreamt of owning a cafe, but is TERRIFIED of opening a cafe and failing and therefore having my dreams crushed - this podcast is exactly what I’ve been looking for! Chris is a genius for...”Read full review »
whackolantern via Apple Podcasts ·
United States of America ·
07/18/19
“I've listened to Keys To The Shop for months. There are insights here that I wish everyone would take the time to listen to. Chris is very thoughtful and passionate about the craft of running coffee shops.
I appreciate its high production values and how Chris always has the barista / cafe...”Read full review »
Harps87 via Apple Podcasts ·
Germany ·
04/04/19
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“Great resource for folks about to start their journey into coffee!”
Northeast LA roaster via Apple Podcasts ·
United States of America ·
01/21/19
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“I met Chris last year at coffee fest and he’s not only a high quality man face to face but also through his ideas and the people he brings to his podcast. As I prepare myself to put a coffee shop in Colombia Chris’s Podcast have given me lots of very useful information and ideas about how to...”Read full review »
alexito157 via Apple Podcasts ·
United States of America ·
01/13/19
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“Very informative, always pumped for new episodes. If you can only listen to one coffee podcast, this is the one.”
George Wimbleton via Apple Podcasts ·
United States of America ·
01/06/19
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“Super insightful and relaxed approach. I really like Chris.”
Yaboi222 via Apple Podcasts ·
United States of America ·
01/01/19
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“KTTS provides valuable insights that are relevant, not only to coffee professionals, but for everyone. I love the nerdy coffee talk and practical advice Chris and his guest share. As someone who does not work in coffee, I still gain gems of knowledge to apply in own place of work to help me make...”Read full review »
The_Keeling via Apple Podcasts ·
United States of America ·
12/19/18
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