In today’s episode, Stephen Callender, Owner and CEO of Foster Commerce, sheds light on the significance of a peaceful working environment that contrasts the chaotic nature of the digital agency landscape. Stephen offers project management and client interaction strategies that prioritize well-being and productivity. Key Takeaways: (01:35) Foster Commerce has a distinct approach to engineering and project management that sets it apart in the custom development arena. (03:39) Breaking down large projects into chunks results in better manageability and risk mitigation. (09:56) The concept of ‘self-reports’ and the impact on team communication and project transparency. (24:01) Foster Commerce’s unique billing model focuses on buying time instead of deadlines, ensuring flexibility and adaptability. (37:00) The significance of client training for setting project expectations and fostering a collaborative working environment. (42:08) How Foster Commerce uses client work to refine internal processes and improve communication and project delivery strategies. Resources Mentioned: Stephen Callender - https://www.linkedin.com/in/sjcallender/ Foster Commerce | LinkedIn - https://www.linkedin.com/company/fostercommerce/ Foster Commerce | Website - https://www.fostercommerce.com/ This episode is brought to you by Content Allies. Content Allies helps B2B tech companies launch revenue-generating podcasts and build relationships that drive revenue through podcast networking.  We schedule interviews with your ideal prospects and strategic partners so that you can build relationships and grow your business.  You show up and have conversations, we handle everything else. Learn more at ContentAllies.com.  #B2B #BusinessLeaders #Leadership