Professionals, companies, and organizations everywhere are working to determine and refine the role automation and Artificial Intelligence play in their strategies and day-to-day activities. At BDO, one of the world’s top accounting and advisory firms, embracing technology, AI, and automation is a way of life. Brian Miller is BDO’s national audit, data analytics, and emerging methods partner. He works with the firm’s leaders to set assurance innovation strategies, assurance data analytics,...

Whether large or small, most companies and organizations engage with their target audiences on social media channels such as Facebook, Instagram, LinkedIn, YouTube and others. But what about podcasts? Many companies and organizations have stayed away from hosting their own podcast despite the numbers. For example, the number of podcast listeners in the US has doubled in the last 10 years. According to Influencer Marketing Hub, 62% of American consumers listen to podcasts. Cody Watson is the...

Some of college football’s biggest and most influential teams and universities have decided to leave their longtime athletic conferences. For example, UCLA and USC - members of the PAC-12 Conference for decades are now a part of the BIG 10 Conference. To the non-sports fan, that doesn’t sound like much. However, the ripple effects of such moves are gigantic. While some universities have already joined new conferences, others continue to seek new affiliations. Why? Television and money. Brian...

You have control regarding the way you show up. And as a leader - or aspiring leader - you also have control over the way others perceive you, so developing your leadership style is important. It can work for you or against you. Erin Berube is a Managing Director and Executive Coach at Admired Leadership; a development program focused on the leadership behaviors that create loyal followership and exceptional results. She says the right leadership style will help you inspire others. She joins...

Remember when working meant going to the office everyday? Now, countless offices all over the US and the world are empty, or partially empty, thanks to remote work. It’s been over three years since the start of the pandemic, and there’s no doubt its lasting impact on commercial real estate has been significant. And no one’s quite certain what the future holds for the office market. Mike Seiler is a professor at William & Mary’s School of Business. In addition to teaching, he’s one of the...

When companies and organizations discuss digital transformation, they often focus on effective ways to drive technology adoption and transformation. Our guest today says there’s much more to consider. After earning his MBA at William & Mary, J. Singh has spent 20 years working at some of the world’s most recognizable companies; including Target, McDonald’s, and now SportClips Haircuts, where he’s the Chief Digital Officer. His experience is in analytics, merchandizing, digital innovation,...

Since we first heard about it back in December, the buzz has continued to grow surrounding ChatGPT and other LLMs, or Large Language Models. Companies and organizations are working to determine what role these LLMs will play. Our guest today calls ChatGPT “fast moving” and “fast growing.” And more importantly, he says LLMs are a breakthrough technology with great potential - much like the internet when it was first introduced. Rajiv Kohli is a professor at the William & Mary School of...

Succeeding and doing so in the right manor. That’s leading a life of principled achievement. The William & Mary School of Business defines the principled achievement leader as one who values people, diversity of thought, empathy, humility, and success. This leader listens and inspires. To recognize this type of outstanding leader, the Business School created the Principled Achievement Award. It’s based on four pillars: Serving as a role model for principled leadership, promoting diversity...

Energy; it’s always a hot topic. And the American Petroleum Institute is happy to be a part of the discussion. API is a 100-year old trade association that represents all segments of America’s natural gas and oil industry. Its 600 members produce, process, and distribute the majority of the nation’s energy. Amanda Eversole is API’s Executive Vice President and Chief Advocacy Officer. Among other things, she’s the face of oil and gas in Washington, DC, interacting with influencers and...

People in the business world have become acclimated to changing jobs and employers. It’s a different picture, though, for those serving in the military. For those in uniform, a change in career or employer is rare. And when the time comes to leave the military, the transition can be an overwhelming experience. That’s where William & Mary comes in. Next month, for the second time, William & Mary is hosting “Flourishing Through Life’s Transitions,” a two-week long certificate program...

As all leaders know, leadership comes with opportunities and challenges. But leading an organization whose parent company is located in another country poses a different set of challenges; especially when the cultures of the two countries are quite different. Jeff Barna is President and CEO of Yokohama Tire Corporation. He oversees the organization’s business in North America. The parent company - Yokohama Rubber Company - is in Tokyo, Japan, where it was founded in 1917. Under Barna’s...

Outdoor Magazine calls it “the toughest sporting event in the world.” It’s the Race Across America: A 3,000-mile bike race from Oceanside, California, to Annapolis, Maryland completed by cyclists in under 12 days. Last June, 34 cyclists began the race, 14 finished. After cycling 300 miles each day, Kurt Matzler was among the top finishers. Matzler is a strategy professor at the University of Innsbruck in Austria. While competing in the race, he saw a number of parallels between his experience...

Serving on a board; whether corporate or non-profit, it is a goal for many professionals. But how do you get there, and what’s required of board members? A Harvard Business Review article titled “Are You Ready To Serve On A Board?” lists five types of intelligence aspiring board members should possess. They include a financial IQ, a strategic IQ, the ability to build relationships, understanding where you add value, and having a ‘get it done’ attitude. Kim Lopdrup is the former CEO of Red...

Now that we’re settled in to 2023, it’s a good time of the year to take stock of your personal brand. The way you’re perceived by others is important. Yet many professionals rarely take the time to ensure their brand is up to date, relevant, and visible. For example, when was the last time you carefully reviewed your LinkedIn profile? Your brand and the tools you use to promote it require your attention. Dawn Edmiston is a professor of marketing at the William & Mary School of Business....

As the world evolves, leadership also evolves. There’s no doubt the leader of today and tomorrow will be different from the leader of the past. Qualities and approaches that defined yesterday’s high quality leaders won’t work moving forward. Our guest today says a fundamental shift is occurring, and leaders must adapt. Matt Williams is a clinical professor at William & Mary’s School of Business and an experienced and successful leader. He’s the Managing Director of Brand Federation and...

It seems like everyone is talking about ChatGPT. Today on the podcast, we’ll learn about it by going right to the source. First, some background: People in business, education, journalism, law, and virtually all fields are asking what ChatGPT might do to change the way we work, learn, and communicate. In some sectors, there’s major concern. In others, there’s considerable excitement regarding the possibilities. Introduced in November, ChatGPT is an Artificial Intelligence system that can do...

Artificial Intelligence, synthetic biology, blockchain, social media, and other technologies continue to change the way we live, work, and lead. At the same time, the reach of technology is expanding daily as more people are connected today than ever before. Now decisions, thanks in part to technology, are often significant and far-reaching. And with that in mind, our guest says tech entrepreneurs must embrace ethical leadership. Anand Anandalingam is a tech scholar, teacher, and consultant....

For the first time in 25 years, William & Mary’s School of Business, the Raymond A. Mason School of Business, has a new leader. After long-time Dean Larry Pulley announced his retirement, and the University conducted a global search, Todd Mooradian was named Dean in August. Mooradian’s no stranger to William & Mary, or to leadership. He spent 27 years at the Mason School of Business as a marketing professor, Associate Dean, and campus leader. Then, in 2017, he left to become Dean of...

It’s the holiday season, and ordinarily at this time of the year we would suggest some good books for you to read as you hopefully get some time off to relax. Not this year. This year was different. If you’re like most professionals, you worked harder than ever this year. On top of that, finding time to exercise, sleep, interact with family and friends, seemed more challenging. Many professionals are flat-out tired. They need some downtime. So, instead of recommending books to read over the...

There are countless parallels between business and sports; teamwork, sacrifice, expertise, winning and losing, innovation, leadership, and commitment. Our guest today is the President and Owner of PGC Basketball, the largest education basketball camp in the world. PGC has camps across the United States and Canada dedicated to teaching young people how to succeed on and off the court. While the PGC camps are spread out geographically, so is its staff. It’s fully remote, and has been for years....

It’s hard to imagine life without pizza, and difficult to imagine pizza and pizza delivery without Domino’s. It all began in 1960 with one store in Michigan. Now, Domino’s is the number one pizza restaurant in the world operating in 95 countries. By the end of the decade, Domino’s expects to have 30,000 stores. Ninety-eight percent of the stores are owned by franchisees. And 95% of store owners worked at a Domino’s before becoming owners. It’s a success story fueled by a love of pizza,...

Think of your favorite brand - maybe it’s Apple, Bose, Dominoes, Netflix, Jeep - whatever your favorite, most likely the quality of the product is excellent. But that’s not enough to make you loyal to the brand. According to our guest today, there are two other important elements that lead to brand loyalty: The environment where the product is delivered, and the quality of the customer service. Chris Caracci helps organizations build customer loyalty. He spent years at the Disney Institute...

Whatever business or field you’re in, standing still is not an option. That’s why so many are placing an emphasis on innovation. With that in mind, Tribe Innovation, at the William & Mary School of Business recently hosted Innovation At Work, a panel featuring professionals  who spoke about innovation and the role it plays in their respective organizations and sectors. One of the panelists joined us afterwards: Dan Webber is with Edelman, the global communication firm that works with...

Whether your organization has embraced remote work or a hybrid model, managing and leading a remote team can be challenging. For many managers, it’s a real source of frustration. If it’s causing you headaches, perhaps you’re leading the way you did when everyone was in the office. If that’s the case, our guest says your leadership style needs updating in order to succeed in our new environment. Dr. Jeanne Wilson is a Professor of Organizational Behavior at the William & Mary School of...

In 1975, John T Molloy wrote “Dress for Success.” A couple of years later, he followed it with “Dress for Success for Women.” As a result, a generation of professionals had guidelines and rules to follow when it came to the business dress code. In 2022 that code is changing like never before. In fact, there is no dress code today. Professionals have the opportunity to define new ways to dress comfortably while projecting an image of professionalism. Lucy Vozza believes clothing and the vibe...