In this episode, Dr. Eggett interviews Practice Manager Zach Shelley. Zach has been in the dental field since 2009, starting his career as a Dental Technician before transitioning to become the office manager for Satellite Family Dentistry and Beachside Smiles Pediatric Dentistry.Zach shares a wealth of knowledge about leadership principles specific to office managers, including some sage advice on how to check IN with people, not check ON them. His insights into how to develop relationships ...

In this episode of the Leading in Dentistry Podcast, Dr. Eggett begins by reviewing the recent two-week hiatus he took to launch the 90-Day Leadership Development Program. He gives an outline of the course for those interested in developing their leadership mindset, skillset, and toolset.Dr. Eggett also explores Patrick Lencioni's concept of the Ideal Team Player, giving examples of each category of team member who has (or lacks!) the essential virtues for being an ideal team player.We finish...

In this episode, we explore the groundbreaking work of Robert Cialdini, the social psychologist who identified six universal principles of influence: reciprocity, commitment and consistency, social proof, authority, liking, and scarcity. Cialdini’s research, conducted in the 1970s and early 1980s, sheds light on how people are persuaded to say "yes" in everyday situations, from sales and marketing to leadership and decision-making.After exploring the ideas behind these principles, Dr. Eggett ...

In this episode of the podcast, Dr. Wes Eggett reviews the recent changes made to the disciplinary process in the office where he works. He also talks about the importance of having a disciplinary plan in place and how laying out what "being in trouble" looks like can actually make your employees feel more safe while in the workplace!References:Simon Sinek on Trusting TeamsMusic from #Uppbeat (free for Creators!): https://uppbeat.io/t/matrika/funk-style - License code: KUYOIZCBFCF1FOMP https:...

In this episode of the podcast, Dr. Wes Eggett takes inspiration from a recent interview between Andy Stanley and Adam Grant about unlocking hidden potential through learning how to sit with discomfort.Dr. Eggett walks listeners through the TEACH leadership model and how each aspect of leadership requires someone to develop the skills of being comfortable with being uncomfortable.Music from #Uppbeat (free for Creators!): https://uppbeat.io/t/matrika/funk-style - License code: KUYOIZCBFCF1FOMP...

In this episode of Leading in Dentistry, Dr. Wes Eggett explores the critical importance of building trusting teams, inspired by Simon Sinek’s influential talk on the subject. Trust isn’t just a nice-to-have in a dental practice; it’s the foundation that allows team members to perform at their best, feel safe to share concerns, and innovate without fear of retribution. Dr. Eggett emphasizes that leadership is about creating an environment where trust can flourish, which, in turn, leads to exc...

In this episode of Leading in Dentistry, Dr. Wes Eggett explores the 7 signs of self-sabotage and how these behaviors can hinder success in the dental profession. We discuss the ways dental professionals often get in their own way, from perfectionism to procrastination and burnout. Learn how these self-defeating habits show up in the day-to-day lives of dentists, hygienists, and staff members, and get actionable strategies to overcome them.Dr. Eggett breaks down the most common types of self-...

In this episode, Dr. Eggett covers the concept of "Accidental Diminishers" as taught by Liz Wiseman in the book "Multipliers." The idea is that sometimes, the good intentions we have are actually the thing that undermines what we're trying to accomplish!This episode outlines what the nine types of accidental diminishers are and how to solve your problems for whatever accidental diminishing qualities you have - because rest assured, you have them!Music from #Uppbeat (free for Creators!): https...

In this episode, Dr. Wes Eggett reviews some key frameworks for developing trust with new members of the dental team. He talks about the Team Training Institute's "3-3-3 System" for onboarding new hires and the idea of implementing a "Black Belt System" for training staff members after they've been onboarded (as taught by Dr. Mark Costes and the Dental Success Institute).This episode also makes a few call backs to past episodes, including Brene Brown's discussions on the anatomy of trust and ...

In this episode of the podcast, Dr. Wes Eggett reviews a recent TED Talk from Martin Gutmann about how we often celebrate the wrong leaders. This episode also discusses the Action Fallacy and addresses how to stay calm amid the highs and lows of working in a dental practice.Music from #Uppbeat (free for Creators!): https://uppbeat.io/t/matrika/funk-style - License code: KUYOIZCBFCF1FOMP https://uppbeat.io/t/roo-walker/bolt - License code: RS1AU6Y5DGD5A3H8.

In this episode, Dr. Wes Eggett shares the BRAVING framework from Brene Brown as way to articulate the various aspects of trust. Dr. Eggett makes the case that dental team members and leaders can utilize this framework when trust has been broken to determine exactly what about the relationship caused the trust to be damaged. By putting words to why trust is broken, teams and leaders can work together to repair those aspects of trust and grow closer together.With trust being the first part of ...

In this episode, Dr. Eggett takes the podcast in a different direction, sharing a personal story of how his supervisors created an environment for him to move the needle and gain over 150 job applicants in the course of a week. He shares the Six Retention Strategies taught by the Team Training Institute and how he was able to funnel those into job listings that flooded their system to the point they had to close one of the job listings altogether!Be sure to listen to the episode for the exact...

This episode sees Dr. Wes Eggett reviewing the benefits of conflict and the many positive outcomes that await those who take the time to power through and work on their conflict resolution skills. He uses wisdom from Kung Fu master Bruce Lee, FBI Negotiator Chris Voss, and the classic book Crucial Conversations to present a case for how to flip the script on conflict and start making the most of it.Music from #Uppbeat (free for Creators!): https://uppbeat.io/t/matrika/funk-style - License cod...

In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett reviews the TEACH leadership model, specifically regarding its importance in setting expectations and maintaining accountability within a dental team. He emphasizes addressing gaps between expectations and reality to understand why plans may not be working as envisioned. Dr. Eggett introduces the Six Sources of Influence framework from Crucial Learning, known for their work on Crucial Conversations, to help diagnose and influ...

In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett address the concept of "whiplash leadership" and explores the balance between agility and stability in effective leadership. Drawing on the evolution from the tech mantra "Move fast and break things" to a more refined approach of maintaining stability while adapting swiftly, Dr. Eggett introduces the idea of whiplash leadership and its potential pitfalls. He emphasizes the critical importance of balancing the caretaker role, ...

In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett concludes his review of the top 10 underrated leadership books, picking up from where he left off in the previous episode. Dr. Eggett discusses "The Culture Code" by Daniel Coyle, highlighting its insights on creating and maintaining effective workplace cultures through building safety, sharing vulnerability, and establishing purpose. He emphasizes the importance of values in team building over individual talent, illustrating...

In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett introduces listeners to his top 10 underrated leadership books, starting with the first five. These books offer profound insights that can significantly enhance leadership skills. Dr. Eggett begins with "Multipliers" by Liz Wiseman, a book that transformed his approach to leadership by emphasizing how leaders can multiply the value within their teams. He then discusses "The Go-Giver" by Bob Burg and John David Mann, which pro...

In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett explores an unexpected lesson in leadership derived from the evolution of cake mixes. Starting with the intriguing history of cake mix products from the 1940s, Dr. Eggett shares how the simple act of asking bakers to "add an egg" transformed customer satisfaction and revitalized sales. This story serves as a powerful metaphor for leaders seeking to increase team buy-in and engagement. Dr. Eggett explains that when people cont...

In this episode, Dr. Eggett talks about the importance of leaders' responses to unexpected challenges and how these responses shape the culture of a dental practice. He shares a personal story about the lasting impact of a photograph and a friend's reminder that as a leader, one is always observed. This episode provides practical advice on maintaining composure, offering constructive feedback, and addressing issues appropriately in different timeframes—immediately, in the short term, and in t...

In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett draws an analogy between leadership development and solving a Rubik’s Cube. He explains that, much like the deceptive simplicity of aligning all similar colors on a Rubik’s Cube, leadership appears straightforward but is actually fraught with complex challenges and frequent obstacles. Dr. Eggett shares his personal experience of learning to solve the Rubik’s Cube using a set of instructions during his time in Brazil, highligh...

In this episode of the Leading in Dentistry Podcast, Dr. Eggett discusses the application of "The Four Disciplines of Execution" in dental practice management. The episode provides actionable insights and strategies for dental practice leaders to effectively prioritize goals, influence success metrics, track progress visually, and establish a culture of accountability. Listeners will gain valuable knowledge on how to implement these disciplines to drive positive outcomes and foster a high-per...

In this episode of the Leading in Dentistry Podcast, Dr. Wes Eggett explores the mindset shift necessary to evolve from an employee to a leader within a dental practice, underscoring the significance of taking initiative irrespective of one's title. He examines how individuals' responses to workplace challenges can either stifle or cultivate their leadership potential, focusing on three pivotal aspects: observations, control, and action. Dr. Eggett stresses the importance of maintaining a con...

In this episode, Dr. Eggett delves into the application of the TEACH Leadership model through the inspiring story of Shane Todd, a Chick-fil-A franchise owner. By exploring how Shane's initiative and creativity aligned with Chick-fil-A's values, Dr. Eggett illustrates the key principles of effective leadership within the dental profession. Through the lens of the TEACH model—Trust, Expectations, Accountability, Consistency, and Heart—Dr. Eggett analyzes Shane's success in introducing the...

Welcome back to another episode of the Leading in Dentistry Podcast with Dr. Wes Eggett! In this episode, Dr. Eggett introduces his framework for success in leadership, emphasizing the inherent connection between leadership and continual learning. He unveils the TEACH model, which encapsulates core elements of effective leadership, fostering trust, setting clear expectations, ensuring accountability, maintaining consistency, and leading with passion. Throughout the episode, Dr. Eggett...