In this episode of the #MeetCoolPeople Podcast, I had the pleasure of hanging with with Tomas Keenan, a former car audio installer turned business coach. Tomas and I share a passion for systems and processes, and our conversation was filled with a ton of value for entrepreneurs looking to streamline their operations and achieve sustainable growth. Key takeaways from our conversation include: - **The Importance of Core Values:** Tomas emphasized the significance of clearly defined values in business operations. Implementing core values in daily business activities helps avoid struggles and painful experiences, especially in the hiring process. - **Documenting Processes and Delegating Tasks:** We discussed the G3 method and the strategy of gradually delegating lower-value tasks to focus on higher-impact activities such as lead generation and sales conversations. Tomas highlighted the need to identify and delegate $10 an hour tasks and stressed the importance of documentation using tools like Loom to record processes for ongoing access by team members. - **Start Small, Be Prepared for the Long Journey:** Thomas offered valuable advice for entrepreneurs, emphasizing the need to start small, be prepared for a longer journey, and never give up. His insights serve as an encouragement to small business owners who are looking to scale their operations. Tomas' approach to coaching entrepreneurs on building systems and processes, combined with his personal experiences and actionable advice, made for a great conversation that we could both geek out on!  If you're a business owner looking to streamline your operations, delegate effectively, and scale your business, then this episode is a must-listen. Connect with Tomas at (of course): https://connectwiththomas.com