Reinventing Jobs: Applying Automation in the Workplace (Ravin Jesuthasan)
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Description
Reinventing Jobs: A 4-Step Approach for Applying Automation to Work
- The intent of automation should not be eliminating jobs, but achieving the optimum synergy of humans and automation.
- Return on Invested Performance is a critical metric for getting the best bang for your buck when choosing systems to automate
- Repetitiveness, human interaction, and cognitive load impact if automation is worthwhile
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