#036 Let's take a look at process automation from a human-centric BPM perspective. In this episode, I'm talking to Nico Bitzer about process automation and how to get people excited about it. We talk about common mistakes process owners can make when implementing automation and Nico gives his tips on how to do it better. But what can we do to get people excited about automation when there is a chance that automation might cut jobs? Let's find out... Today’s Guest: Nico Bitzer Nico is the co-founder and CEO of Bots & People, an automation enablement startup with a vision to eliminate repetitive tasks and create meaning for everyone. Before establishing Bots & People in 2020, Nico worked at PricewaterhouseCoopers Germany in the areas of People & Organization and Digital Learning. He holds a Master of Science in Business Education from the University of Mainz. His personal interests encompass technology & innovation, entrepreneurship, and people transformation. Additionally, he is the co-host of the Bots & People podcast. You’ll learn: What Process Automation really is aboutHow to get people excited about Process AutomationWhat Nico recommends to organizations as well as process owners to get started with Process AutomationWhat his favorite Process Automation project isHow you can start to automate your processesI hope, you enjoy this episode of the New Process Podcast and are curious to learn more in the next episode. Hit subscribe to not miss it! If you'd like to get the links and show notes for this episode, head to: https://www.NewProcessLab.com/episode36 ---Thanks to our New Process Partner of the month, we can keep the New Process Podcast free: This month, our partner is Skore: If you don't know Skore, you have to give it a try. It is an intuitive process improvement platform that brings all processes together into one holistic view.To learn more, listen to my interview with their CEO Craig Willis or go to getskore.com --- Follow me on LinkedIn: https://www.linkedin.com/in/mirkokloppenburg/ Want to know how to start rethinking processes? Get my free checklist here: http://www.NewProcessLab.com/checklist