#057 Let’s talk about the importance of listening to the human needs in BPM.In this episode, I'm talking to Leona Holzbecher again. After the last episode with her where we talked about different generations in BPM and the New Process Conference where she was one of the speakers, it was clear to me that I had to invite her back for the New Process Podcast. As a psychologist, Leona knows best about the human-centric approach and how a deeper understanding of our emotional responses to pro...

#056 Let's talk about interactive management systems and why it should be given more attention.In this episode I'm talking to Carsten Behrens about interactive management systems and why they can be a real game changer for employee engagement instead of centralized BPM systems. We also delve into the world of Q.Wiki and what has happened since the last podcast interview in 2022. The tool has grown and there are some interesting new features - related to AI, of course - so tune in to hear...

#055 Just two BPM nerds talking about nerdy BPM stuffIn this episode, I'm talking to Martin Holling again. We discuss about current BPM topics such as the implementation of AI, what's happened at KEMNA BAU since our last conversation over a year ago, which tools have made which improvements, which human-centric methods we've come across recently, and so on.Today’s Guests:Martin HollingMartin is one of the New Process Podcast listeners who have listened to every single episode and he is a real...

#054 Let’s get from doing to thinking!In this episode, I'm talking to Martin Hochreiter and Tobias Zucali, the founders of “mkrz lab” that gets people to think with their hands. Their focus is on prototyping to discover new solutions and improve processes in teams and organizations through their methodology and hands-on activities. We discover some interesting connections to the New Process Life Cycle.We also talk about body prototyping and physical artefacts and how they can be used to reall...

#053 Let’s find out what a Process Culture is and how to develop a good Process Culture in your organizationIn this episode, I'm talking to Amelie Langenstein about Process Culture. Having just completed her master's thesis on the subject, Amelie shares her in-depth knowledge with us. We explore what Process or BPM Culture is and what a model for it looks like. Amelie also explains how to create a good Process Culture and we delve into the key values that have a positive impact on Proces...

#052 Let's recap New Process after 2 years and give an outlook on the upcoming episodes. Intro: In this solo episode, I’m reflecting on the current State of New Process in 2024 after two years of the New Process Podcast. So much has happened in that time, and there have been fascinating episodes that have made the New Process Lifecycle more complete. Let's take a more comprehensive look at the lifecycle with all its phases and the New Process principles. And at the end, I will give ...

#051 Let’s have a look at the road to process orientation at a big organization like Lufthansa TechnikIn this episode, I’m talking to Lars Müller. Lars is one of the most advanced and well-experienced Process Architects I have ever met. He shares the journey of Lufthansa Technik's procurement processes and how they have evolved over the years. They have built up a team of ten process architects over the past few years with a human-centric approach. What were the lessons learned...

#050 Answering this question on multiple levels live at the New Process Conference.In this episode, I'm talking to Michael Bögle about the question “Why are we here?”. It's a super special episode because it's not only the 50th episode of the New Process Podcast, but also the first live podcast recorded at the New Process Conference!We take a look at this question on several levels — from the location, to the conference, to our personal purpose in life.Today’s Guest:Michael BögleHe is Senior ...

#049 Let's explore Bonitasoft's approach to revolutionizing process automation. In this episode, I’m talking to Charles Souillard, CEO and Co-Founder of Bonitasoft. It’s a BPM tool with a focus on flexibility and user engagement in process automation. We describe its core features, including visual process modeling and analytics, designed for a wide range of users.  The discussion also covers how Bonitasoft facilitates user involvement in process optimization and supports the disruption of...

#048 Let's consider the different generations in terms of processes. In this episode, I'm talking to Leona Holzbecher about how different generations influence change and transformation. We take a deep dive into the categorization of the different generations and look for stereotypical characteristics that can lead to conflict.  How can this diversity be used to get people excited about processes? And how can we inspire different generations for processes? Let's find out…  Today’s...

#047 Let’s find out how the tool ShiftX with a human-centric approach and its own notation can help to rethink processes! In this episode I'm talking to Eigil Sagafos about the BPM tool ShiftX that he and his colleagues are developing. Eigil explains what the ShiftX philosophy is and what it looks like. He points out why it has a completely unique notation and how he thinks ShiftX helps get people excited about processes. Eigil also ends with a really cool offer for the New Process...

#046 Let’s focus on the human-centric aspect (again)! In this episode, it's all about getting human-centric. I’m talking to Julia von Winterfeldt about the power of human connection and the principles and methods she uses to unlock it. We also discuss how to discover and live one's purpose to increase satisfaction and self-efficacy.  Of course, we combine her experiences and recommendations with the human-centric BPM approach. I learned a lot from her program, and I'm sure you'll have some...

#045 Let's take a deep dive into the topic of digital mindset. In this episode, I'm talking to Julian Knorr about digital mindset and how to analyze and develop it. We take a look at the "mindset navigator" he invented with his company ONESTOPTRANSFORMATION AG. He explains how it works and the different ways to use it.  Of course, we set in relation to BPM in general and for a specific business process in particular. Julian also has an offer for the New Process Community.  Today’s...

#044 Let’s hear what the creator of “BPM Skills - Hot or not” has to say about the outlook for 2024. In this episode, I'm talking to Zbigniew Misiak about his research work "BPM Skills - Hot or not" - a series he started 8 years ago to collect thoughts on BPM topics from BPM thought leaders, practitioners and people from academia about which BPM topics are currently hot and which are no longer relevant from their individual perspective.  We talk about why and how he started his research,...

#043 Let’s find out how to get people excited about processes through branding and storytelling! In this episode, I'm speaking to Carolin Junge. We talk about her work at "oh boy!" and how she helps companies find their brand voice with helpful methods like storytelling. We're also going to dive deep into finding that excitement for brands and, of course, how to apply that to processes. How do creativity and process get along in general? Let's find out… Today’s Guest: Carolin Junge Caro is...

#042 Let’s recap 2023 together and explore what the top topics for 2024 are. In this episode, I’m looking back on 2023 and provide an outlook on the top topics for the year 2024.  Therefore, I’m not only sharing the results of the New Process Survey with your topics for 2024, I’m also exploring the topics of a number of BPM thought leaders. To do this, I asked them for their recommendations, which topics the New Process Community should focus on in 2024.  Finally, I provide my own outlook to...

#041 Let's have a talk about Process Mining and the best ways to implement it in your organization. In this episode, I dive back into the world of Process Mining with Jean-Marc and explore the set-up at MANN+HUMMEL. We'll discover what sparked their interest in Process Mining and how they convinced top management to invest in this innovative technology. We elaborate on their journey in implementing Process Mining, from the overall strategy to managing individual use cases, and the steps they...

#040 Let's dive into the insights from the Hello.Beta Live event, featuring 7 dynamic mini-interviews exploring the forefront of New Work and Transformation. In this episode, we take a special journey through the Hello.Beta Live event, featuring seven interviews with fascinating people exploring new work and transformation. From the importance of building resilient organizational structures to intergenerational leadership, this episode covers a wide range of topics. We discuss encouraging...

#039 Let's take a closer look at one of the largest process automation initiatives in Germany. In this episode, I’m talking to Daniel Matka. We are exploring the practical application of process automation at Robert Bosch, which is one of the most significant process automation initiatives in Germany. We delve into how Robert Bosch's process automation initiative is structured and what sets it apart. Daniel shares recommendations for other organizations looking to tackle this challenge,...

#038 The “Process Wizard” about S-BPM, PASS, Hyperautomation and AI topics. In this episode, I’m talking to the “Process Wizard” Christoph Piller. He gives us some insights into the S-BPM approach and the PASS notation. We'll talk about his favorite PASS project and how to get people excited about S-BPM and PASS. Christoph also explains what to make of his LinkedIn description "Hyperautomation Evangelist" and "Process Sprint Knight" and shares his thoughts on BPM and AI. Today’s...

#037 Join us two BPM nerds talking about feelings, roles, standardization, and a big announcement. In this slightly different episode, I'm talking to Martin Holling for the second time. In addition to the topics that Martin and I have on our radar at the moment, Martin shares insights into his BPM journey at KEMNA BAU. And we delve into one of my favorite topics of New Process: the role concept. What are the important elements? And how can we distinguish between roles that work in the...

#036 Let's take a look at process automation from a human-centric BPM perspective. In this episode, I'm talking to Nico Bitzer about process automation and how to get people excited about it. We talk about common mistakes process owners can make when implementing automation and Nico gives his tips on how to do it better. But what can we do to get people excited about automation when there is a chance that automation might cut jobs? Let's find out... Today’s Guest: Nico Bitzer Nico is the...

#035 Let’s discuss the advantages of UPN and how it can support the human-centric BPM approach. In this episode, I'm talking to Walter Bril about the main aspects of Universal Process Notation (UPN) and how it supports the human-centric BPM approach. We discuss the five questions that need to be answered and compare it to other notations such as BPMN 2.0. What is the advantage of UPN? Do you really not need swim lanes to model processes in a lean way? Let's find out.. Today’s...

#034 Let’s wrap up all of the tool interviews to find the best human-centric BPM tool! In this episode, I summarize all the findings from the tool interviews on my journey to find a human-centric BPM tool. I will not be doing this wrap-up alone, but I have invited a special guest: Martin Holling. We're going to look at each and every tool according to our own list of criteria. Did we find one in the end? You'll find out in this episode. Today’s Guest: Martin Holling Martin is one...