In this episode, hosted by Mangala Martinus, MD of Payments Consulting Network and Merchant Advisory, tackles the buy versus build dilemma in payment orchestration. Our expert speakers: John Lunn, CEO at Gr4vy and Anthony Bracic, Head of Product at Wpay, outline the key considerations businesses face when deciding between building an in-house solution or buying a third party. They discuss the common challenges; key considerations; success stories; the importance of scalability and...

Merchants find it challenging to keep up with the innovations on Network Tokenisation. In this episode, Liz Beggs, Chief Operating Officer at Payments Consulting Network and Merchant Advisory, dives into a discussion with Cameron Fredericks, Payment Partnerships Manager at David Jones and Surin Fernando, Senior Vice President and Head of Customer Solution Centre at Mastercard Australasia, to give merchants a better understanding on what it is, updates in this space and the benefits for online...

Hosted by Jordan Olivas, Commercial Director for Payments Consulting Network, this episode discusses the evolving role of AI in fintech and payments with John Minutaglio, the Chief Technology Officer for Payarc.     The conversation delves into the widespread confusion and varying levels of readiness among companies regarding AI adoption. John highlights how despite strong board-level support for AI, a lack of deep understanding can still lead to unrealistic expectations and potential...

In this episode of the Payments Beats Podcast, Payments Consulting Network and Merchant Advisory Chief Operating Officer, Liz Beggs and and co-host Marketing Partnerships Manager, Bernadette Walsh, welcome Peter Ratcliffe, Head of Technology at RM Williams, and Peter Clarke, Chief Technology Officer at Lorna Jane. Our guests this week are speakers at the National Retail Federation APAC conference in Singapore, where they discuss mastering the art of omnichannel transformation and...

At the AusPayNet Summit in late 2023, there was a growing advocacy for adding friction to real-time payments—in other words, making them less instantaneous—to reduce, prevent, and protect against fraud and scams. The rationale is that real-time payments speed up the settlement process, which bad actors can exploit to commit fraud, swiftly transferring and withdrawing funds illegally, leaving consumers to bear the losses.  In this episode, Chris Jewell, CEO of Zepto, joins Matt Sykes,...

In this episode, Leo Lipis, Director at Payments Consulting Network, discusses corporate travel payments with Colin Adams, Director of Payments Consulting at HRS, a leading technology company focused corporate travel.  The corporate travel industry, valued at $800 billion, poses challenges for the traveler, the corporate, and the merchant. Travelers want to be sure that they have payment acceptance and flexibility wherever they need it; corporates want to control cost, risks, and ease of...

In this new episode, we are joined by David Tay, Asia Pacific Senior Director and Head of Client Engagement at Visa, who shared valuable insights alongside Richard Hartung, Research Director for Payments Consulting Network. Together, they delved into how financial institutions are proactively engaging customers on environmental sustainability.     The conversation centred on driving awareness, engagement, and loyalty among consumers, with a focus on actions taken by FIs in each of these...

In our second episode dedicated on Blockchain, Liz Beggs, Chief Operating Officer at Payments Consulting Network and Merchant Advisory, dives deeper into the topic. Joined once again by Chin-Tah Ang, General Manager Singapore of Crypto.com, they explore the evolution from Web1 to Web3, highlighting the shift from centralised control to decentralised ownership in Web3, along with insights into digital currencies like stablecoins and central bank digital currencies (CBDCs). The conversation...

Cross-border payments are entering another exciting era of change.    This week, Rajat Mehta, Managing Partner at Payments Consulting Network, is joined by Alain Raes, COO and Co-Founder of iPiD, along with Quinn Pham, Regional Director for APAC region, to delve into their experiences in the cross-border payments sphere. Together, they navigate the challenges of adopting new-age solutions and automation processes while emphasising the importance of fraud prevention, error minimisation, and...

In this episode of Payments Beats, Ken Musante, Commercial Director from Payments Consulting Network is joined by Caleb Avery, CEO and Founder of Tilled, one of the payment facilitators gaining momentum in the industry today. Together, they discuss why PayFacs are increasingly considered by industries and businesses examining the diverse range of benefits they provide.  They also delve into how payment facilitators enhance businesses through streamlined payment processing, improved customer...

In this week's episode, we delve into the crucial intersection of sustainability and the payments and fintech industry. We shine a spotlight on the Impact of Corporate Sustainability Reporting Directive (CSRD) and the European Sustainability Reporting Standards (ESRS), two pivotal regulatory frameworks that are set to reshape global business practices, particularly within the payments Industry.     Alexandre Lheritier, Co-Founder of Koaloo.Fi, joins Urvik Patel, our Associate at Payments...

In the dynamic landscape of finance and technology, Blockchain and Cryptocurrencies are a hot topic again, casting a spotlight on their profound impact on payments, banking, and e-commerce. Ross McIntyre, Associate at Payments Consulting Network, interviews Karim Raffa of KPMG, Ivy Fung, VP Women in Blockchain Asia, and Digital Assets Expert, Tim Way to discuss Seamless Asia 2024 as a relevant avenue to know more about CBDCs, tokenisation of real world assets (RWA), stablecoins, loyalty...

The payments and fraud risk landscape for merchants continues to undergo rapid change. In this interview between Julie Fergerson, CEO and Co-Founder and Tracy Brown, VP Programs and Technology of Merchant Risk Council, and Mangala Martinus, Managing Director at Payments Consulting Network and Merchant Advisory, we discuss predictions for the key themes and trends in merchant payments and risk in 2024, as well as the objectives and major initiatives for MRC for the year ahead. As the...

Achieving successful bank-fintech partnerships isn’t easy. In this interview between Robert Keil, Chief Fintech Officer at FinWise Bank, and Mangala Martinus, Managing Director at Payments Consulting Network and Merchant Advisory, we discuss the importance of fintech partnerships for banks, the challenges for both sides of the equation, and the considerations for banks and fintechs in building successful long-term partnerships. In this episode, Robert also highlights the need for...

In this episode Liz Beggs, Chief Operating Officer at Payments Consulting Network and Merchant Advisory, explores all things blockchain. With guest and General Manager, Singapore of Crypto.com, Chin-Tah Ang, the episode dissects observations and insights into the evolution from Web1 to Web3, with emphasis on the shift from centralised control to decentralised ownership in Web3 as well as the various digital currencies, including stablecoins and central bank digital currencies (CBDCs). The...

In this engaging new episode, Marcia Klingensmith, Director at Payments Consulting Network, delves into the world of instant payments with Alloy Labs’ Venture Partner, Peter Davey, a leader in real-time payments innovation.     After driving product innovation at the Clearing House and now at Alloy Labs, he focuses on addressing challenges for community banks and credit unions, emphasizing the need to simplify and enhance connections to instant payment networks.    Tune in to discover why...

The Americas Cash and Payments Seminar 2023 will take place in Orlando Florida this November.   In this episode of Payments Beats, Payments Consulting Network Associate for London, David Fagleman, is joined by Shaun Ferrari, Vice President & Director of Global Business Development at Currency Research, to discuss the changing payments landscape in North, Central and South America, highlighting the increasing focus on instant payments and the challenges of cross-border transactions....

In this episode, Deborah Baxley, Director at Payments Consulting Network, sits down with Hitender Sachdeva, Vice President of Digital Products at Royal Bank of Canada to cover a broad spectrum of topics-- from SWIFT payments to real-time rails to open banking and global settlement, offering a meticulously detailed overview of the changes shaping the future of banking and financial transactions.    With a wealth of experience spanning over two decades in corporate and retail banking, this...

In this episode Liz Beggs, Chief Operating Officer at Payments Consulting Network and Merchant Advisory, explores how payment infrastructure goes in cycles, shifting from merchant owned to an acquirer owned infrastructure.  With guest and CEO of the DataMesh Group, Mark Nagy, we gain essential insights on the emerging trends for those looking to achieve long-term growth for their businesses.   Ranging from mobile transactions to contactless payments, and from digital onboarding to...

In this episode, Mangala Martinus, Managing Director of Payments Consulting Network and Merchant Advisory, is in conversation with Justin Passalaqua, Country Director, Canada at Worldline. They delve into the growing significance of Independent Software Vendors (ISVs) within the payments acceptance value chain. The discussion also covers key considerations when selecting an ISV, various types of service providers falling into these categories, and the reasons why merchants are increasingly...

Payments orchestration is often misunderstood but it has several applications. In this interview with Rob Lincolne, CEO and Founder of Paydock, and Karthik Narayanan, Co-Founder of inai, Mangala Martinus, Managing Director at Payments Consulting Network takes a deep dive into exploring what payments orchestration encompasses, and examines its key benefits and use cases across various industries.

In this episode, Dean Sheaffer, Commercial Director at Payments Consulting Network and Matthew Steinbrecher, Vice President at Reach, explore merchant payment acceptance at a high and general level. Learn what merchants need to consider with their payment acceptance framework. This includes streamlining authorisations and managing payment expenses to improve the customer experience, along with addressing the costs associated with fraud or chargebacks for the company.

In this episode of the Payment Beats Podcast, David Hensley (PCN) and David Fagleman (PCN) are joined by Jeremy Light, Chairman and Co-Founder of pingNpay, a low-cost payments network for micro-payments to power Web 3.0 and metaverse business models. The episode taps into Jeremy’s deep experience of payments to understand what the metaverse means for payments and the potential impacts for businesses, consumers and governments.  We look at the challenges and opportunities that this new...