In today’s episode, I interviewed Tracy O’Rourke, who has over 20 years of process improvement experience, working with nonprofits, government, education, military and the for-profit sector. She teaches Lean and Six Sigma at the University of California-San Diego (UCSD), is the co-host of the podcast and video series, Just-in-Time Cafe (with Elisabeth Swan), and is a co-author of the book, The Problem-Solver’s Toolkit: A Surprisingly Simple Guide to Your Lean Six Sigma Journey. You can also watch the video of this podcast below, or go to https://youtu.be/SrOEabJdRP4 Links * Email: [email protected]* Tracy O’Rourke – LinkedIn* SoCal Lean Network* JIT Cafe Podcast with Elisabeth Swan* The Problem-Solver’s Toolkit: A Surprisingly Simple Guide to Your Lean Six Sigma Journey* School Profiles* University of California-San Diego (UCSD)* San Diego State University* Nonprofit Project Examples and Videos If you enjoy this podcast, please follow us on your favorite podcast app. Any ratings you could give us, or shares across social media would be greatly appreciated! * Read full show notes | Subscribe or rate this podcast Promotions * FREE online course called “Lean Six Sigma and the Environment”* OpEx Six Sigma Online Training and Certification* Creative Safety Supply – Free 5S Guide...