In this episode, we interview C.J. Nord, a passionate supply chain manager and consultant, who shares her journey towards driving societal change through supply chain. As the founder of Supply Chains for Good, C.J. discusses her extensive career in supply chain management, her recovery from cancer, and how that inspired her skills to launch impactful projects like eliminating ethnic shooting targets and the “There’s Cash in that Trash” initiative. She also delves deep into her legislative...

In this episode, I interviewed Sarah Cook, a Lean Six Sigma Black Belt consultant from Pepper Foster Consulting in Portland, Oregon. She shares her journey from the VA medical center to becoming a performance engineer in healthcare. She discusses the application of Lean and Six Sigma methodologies to healthcare, the impact of COVID-19 on healthcare systems, and the critical importance of data-driven decision-making. We also discussed practical strategies for process improvement in healthcare,...

In March of 2024, the Iowa Sustainable Business Forum (ISBF) and Center for Industrial Research and Service (CIRAS) were still separate organizations, and they agreed to host a joint webinar to promote Energy Efficiency and Lean. I was fortunate to connect up with Paul Lemar, Jr. from the Oak Ridge National Laboratory (ORNL), who has extensive experience conducting these events. He explains how the process works in great detail, and I wrap up with a video and explanation on the Energy SWAP...

Continuing our discussion on Lean Six Sigma and ESG, I brought back last episode’s guest, Erin Bauer (Product Development Manager at ASQE) and added a new guest, Beth Cudney. She is a Professor of Data Analytics and the Program Coordinator for Data Analytics at Maryville University. She received her B.S. in Industrial Engineering from North Carolina State University, Master of Engineering in Mechanical Engineering and MBA from the University of Hartford, and doctorate in Engineering...

I had a great interview with Erin Bauer, who is the Product Development Manager at ASQE, which is a trade association created by ASQ to provide benchmarking assistance to corporations within ASQ. One of their key products is the Insights on Excellence® (IoE) Benchmarking Tool. The benchmarking survey results are available to members and nonmembers of both ASQ and ASQE for free, but the survey participants are only organizational members of ASQE. Participants can see how their scores...

I had a great interview with Aleshia Jordan a few weeks ago, to discuss how she transitioned from finance to Lean and Six Sigma consulting, and how she is now taking her Master Black Belt skills and over 20 years of experience into her firm Virtualocity, LLC to help organizations, nonprofits and individuals in their personal life. She discusses setting up a nonprofit in 2011 called Our Daughters, Inc. which is an all girls club, working to develop young ladies from ages 8-16 in St....

Making a real difference in your organization can be a struggle, but there is a way to leverage powerful tools and strategies to drive positive change, while also boosting your own career development. In this episode, I introduce you to Sarah Tilkens, a former biologist turned operational excellence leader, who cracked the code on impactful problem-solving. She shares her journey from the science lab to the world of Lean Six Sigma, revealing how she achieved her Black Belt...

Sally worked many years in the hospitality industry applying Lean Six Sigma, and she shares her experiences to improve the guest experience. She also shares an example of a project that determined the optimal reward points to get customers to agree to reduced or no housekeeping, which was good for the environment, resulting in less linen being washed and less ergonomic risk to housekeepers. She has recently retired, and is now involved in helping nonprofits apply Lean Six Sigma methods. She...

In this podcast, I share the presentation given by my peers who helped us create the Lean Portland group back in 2015. They gave this presentation at the Lean Global Connection on November 30, 2023. It is a free annual online event put on by the Lean Global Network (LGN). The event took place over a 24-hour period. All the presentations were recorded, and I encourage you to check out all the presentations on their YouTube channel. LGN is a “consortium of not-for-profit organizations...

In this podcast, I share the presentation I gave virtually at the Lean Global Connection on December 1, 2023. It is a free annual online event put on by the Lean Global Network (LGN). The event took place over a 24-hour period. All the presentations were recorded, and I encourage you to check out all the presentations on their YouTube channel. LGN is a “consortium of not-for-profit organizations dedicated to advancing Lean Thinking and Practice throughout the world to make things...

In this podcast, I share an interview I had with Reed Harrison, Executive Director of Mind Matters Portland, and Maria Grzanka, a process improvement expert and prolific volunteer in Portland, Oregon. Reed worked in Supply Chain management and Operations with major companies like Adidas and Columbia Sportswear, but ended up as Executive Director at Mind Matters Portland. Maria also had a career in Supply Chain, Logistics and process improvement and is now running her consulting...

In this podcast, I share a presentation that was Part 1 of a 2-part sustainability webinar series sponsored by Iowa Sustainable Business Forum and Iowa Lean Consortium (part of CIRAS). It was geared towards introducing those in sustainability roles to Lean methods, which have become some of the most popular improvement methods used in high-performing organizations in manufacturing, healthcare, government and many other industries. Lean is a continuous improvement method that applies to many...

In this podcast, I share a “Lean and Green” case study I supported for a prefab home manufacturer in California in 2020-2021. I was asked to speak to the Industrial and Systems Engineers class by Professor Corey Kiassat at Quinnipiac University in Hamden, CT. He contacted me after my presentation at the Lean Global Connection conference in 2022 and my first book Lean Six Sigma for Good, to see if I could share some more Lean and Green case studies. He is incorporating more sustainability into...

In this podcast, I interview Kerry Lewis Bass, who has many years of experience improving processes in the corporate world and within government agencies. He has recently launched his consulting business to assist leaders in an organization to “develop, and successfully implement, assess and improve operational strategy and initiatives.” We discuss his work in government with the Georgia Technology Authority, and specifically at the Georgia Department of Human Resources where he shared...

In this episode, I speak with David Saunders, who is a retired Quality consultant and has focused his next career on using improvement tools to reduce the impact of climate change. He is a Certified Climate Change Professional (CC-P) through the Association of Climate Change Officers (ACCO), and volunteers with the Chesapeake Climate Action Network. He shares his journey on how he has dedicated his life to using his quality skills to tackle one of our biggest challenges, climate...

In this episode, I speak with my good friend Billy Ingram, who is the Director of Lean Product and Process Development at Interface. We discuss his process improvement background prior to Interface, then talk about his current work that is extending the environmental sustainability vision provided by founder Ray Anderson. He has helped developed more sustainable carpet products, but also incorporated more social responsibliity in these projects, along with best practices in process...

In this podcast, I share a webinar held with Dr. Luciana Bardi and Darcy DeGeorge from the Massachusetts Port Authority (Massport). MassPort is a state authority responsible for three airports including Logan International Airport, four maritime facilities as well as real estate in Boston. They give an overview of Massport along with the lean engineering and construction process improvements that were implemented in the past few years, and the results and impact of their improvements...

In this interview, I talk with Katie Anderson, a leadership coach who has extensive lean experience in healthcare, and author of the award-winning Lean management book, “Learning to Lead, Leading to Learn.” She lived in Japan for many years, where she learned directly from John Shook‘s former manager, Isao Yoshino, and the book is a summary of the lessons she learned through his experience at Toyota. She has also volunteered her time on two nonprofit boards, and she shares Lean tips...

I’m very excited about episode 100, it’s a great milestone in any podcaster’s journey. Thank you for listening! It has taken many years to get to this, but it’s a sustainable pace that has worked for me, and why I feel that I can get to #200 someday. In this 100th podcast, I share a video of a speech I gave at the Lean Six Sigma World Conference in Orlando on March 16, 2023. Here is the abstract I submitted about the presentation. Process improvement specialists have had decades...

In this podcast, I share a video of a speech given by Andrew Parris, Process Excellence Manager at Medair. The presentation was given at the Berlin Science Week 2021 that was organised by ETH Zürich. Andrew discusses how continuous improvement and Lean can make nongovernmental organization (NGO) money go further. He also mentions there are similarities between NGO work and Lean: * Show respect for people * Make it simple and visual * The goal is to provide...

In this podcast, I was interviewed by Mark Dejong on his The Lean Effect Podcast back in June 2021 (episode 34). We talked about my journey from statistician to Principal Lean consultant, and how Lean Six Sigma is beneficial for the environment, and applicable to our personal lives. We also discuss wastes we normally don’t think about such as electrical power being used when no production was happening, and discussed a range of areas for the application of statistical techniques...

In this podcast, I talk to my friend, Joy Mason, CEO and founder of Optimist Business Solutions, and the founder of The Six Sigma Racial Equity Institute™ (SSREI), which is an innovative leadership program designed to upskill Black Women to be complex problem solvers. We discuss her background in continuous improvement, why she started Optimist after her retirement (and why she named it Optimist), what led to the creation of SSREI, along with some project examples. We discussed the...

In this podcast, I extract the audio from a published video by IISE that recapped our last volunteer service project in Seattle in May 2022. We have been conducting these volunteer events prior to each annual conference since 2012, and this was the first one we’ve had since the pandemic. You can read about prior IISE volunteer events here. In this episode, we hear from the event organizer Dustin Diep, one of our long-time volunteers Maria Carolina Diaz, and Jesse Duran, the store...

In this podcast, I interviewed Jenelle Zito, who is the Director Of Continuous Improvement at Racine Unified School District (RUSD). Prior to joining RUSD about 5 years ago, she implemented process improvement at Gateway Technical College as a Quality Champion, after earning her Lean Six Sigma Green and Black Belt certification. She shares examples of projects she worked on, along with kaizen events she helped facilitate within each school system. Some of the projects include improving...