Description
In this podcast, I share a video of a speech given by Andrew Parris, Process Excellence Manager at Medair. The presentation was given at the Berlin Science Week 2021 that was organised by ETH Zürich.
Andrew discusses how continuous improvement and Lean can make nongovernmental organization (NGO) money go further.
He also mentions there are similarities between NGO work and Lean:
* Show respect for people
* Make it simple and visual
* The goal is to provide value
* Don’t tell people in need what to do
* Don’t do for people in need what they can do for themselves
* People in need are the experts in their situation (not an outsider)
* Keep ownershop with, involve and use the expertise of the people you’re helping
* Build up people in need and leave them better prepared for the next crisis
* Don’t blame people, but identify and solve root causes of problems
* Create a plan, implement it, monitor the outputs and results, and adjust as needed
But what is missing is the following:
* Applying scientific thinking to humanitarian operations
* Applying a proven corporate, private sector management system in humanitarian work
* Applying development and humanitarian principles inside the organisation
* Empowering and expecting employees and volunteers to improve
* Making the money go further by cutting waste, not value
You can watch the entire video (along with other speakers) below, or go to https://www.youtube.com/watch?v=C6XQqvcC-ag
Links
* Rethinking Humanitarian Aid – Berlin Science Week 2021
* Andrew Parris – LinkedIn
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